At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing shopping experience.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality and creativity.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for growth.
- Other info: Great career advancement opportunities in a fast-paced environment.
- Why this job: Be a part of a vibrant team and shape the future of retail.
- Qualifications: Experience in customer service and a passion for fashion are key.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruiting, training, engagement, and development, and are expected to show up each day with their best selves. With a promote‑from‑within philosophy, our assistant managers can grow into the future leaders of our store’s organization.
What You'll Do
- Perform opening and closing routines.
- Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate register/point‑of‑sale systems.
- Fulfill omni‑channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor's degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You'll Get
- Quarterly incentive bonus program
- Paid time off
- Indefinite contracts
- Paid volunteer day per year, allowing you to give back to your community
- Merchandise discount
- Private medical insurance available
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Pension plan with company match
- Training and development
- Opportunities for career advancement, promoting from within
- A global team of people who celebrate you for being you
*Pending completion of a 90‑day probationary period.
Salary: The starting rate for this position is £38,000.00 annually (i.e., the recruiting pay range for this position is £38,000.00 – £38,000.00). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Westfield London (Shepherd's Bush), Hollister employer: ABERCROMBIE AND FITCH
Abercrombie & Fitch Co. is an exceptional employer that fosters a vibrant work culture in the heart of Westfield London, where creativity and business strategy converge. With a strong commitment to employee growth through a promote-from-within philosophy, associates enjoy comprehensive benefits, including paid volunteer days and a supportive environment that celebrates individuality. Join a global team dedicated to excellence in customer service and personal development, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield London (Shepherd's Bush), Hollister
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Hollister's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can drive sales results, just like they want in an Assistant Manager.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand's style. This shows you understand their fashion sense and are ready to represent them as a future leader.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your chat to remind them why you're the perfect fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager - Westfield London (Shepherd's Bush), Hollister
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it engaging and relatable!
Tailor Your Application:Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in retail and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Specific About Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Whether it’s driving sales or improving team performance, we want to know how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know Your Stuff
Make sure you’re well-versed in the brand’s values and current fashion trends. Research Hollister’s latest collections and be ready to discuss how you can contribute to their visual displays and customer service.
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed or trained others in previous roles, highlighting your communication and coaching skills.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle fast-paced environments. Think of scenarios where you’ve had to balance multiple tasks or resolve customer issues effectively.
✨Dress the Part
Since this is a fashion retail role, your appearance matters! Dress in a way that reflects the brand’s style while also being professional. This shows you understand the company culture and are serious about the position.
