At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a brand that celebrates individuality and creativity.
- Benefits: Enjoy competitive pay, bonuses, discounts, and opportunities for growth.
- Other info: Great career advancement opportunities in a fast-paced environment.
- Why this job: Be a part of a vibrant culture and develop your leadership skills.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role.
The predicted salary is between 38000 - 38000 £ per year.
The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage creative expertise through floorset updates, styling recommendations, and product knowledge. They are also talent leaders, managing recruiting, training, engagement, and development, and are expected to show up each day with their best selves. With a promote‑from‑within philosophy, our assistant managers can grow into the future leaders of our store’s organization.
What You'll Do
- Perform opening and closing routines.
- Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop non‑management staff.
- Demonstrate product knowledge and brand awareness while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets and perform inventory control.
- Operate register/point‑of‑sale systems.
- Fulfill omni‑channel orders.
- Represent the brand and exemplify company culture and values.
What It Takes
- Bachelor's degree or one year of supervisory experience in a customer‑facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail‑oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast‑paced and challenging environment.
What You'll Get
- Quarterly incentive bonus program
- Paid time off
- Indefinite contracts
- Paid volunteer day per year, allowing you to give back to your community
- Merchandise discount
- Private medical insurance available
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Pension plan with company match
- Training and development
- Opportunities for career advancement, promoting from within
- A global team of people who celebrate you for being you
*Pending completion of a 90‑day probationary period.
Salary: The starting rate for this position is £38,000.00 annually (i.e., the recruiting pay range for this position is £38,000.00 – £38,000.00). The starting rate and range may be modified in the future.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.
Assistant Manager - Westfield London (Shepherd's Bush), a&f employer: ABERCROMBIE AND FITCH
Abercrombie & Fitch Co. is an exceptional employer that fosters a vibrant work culture in the heart of Westfield London, where creativity and business strategy converge. With a strong commitment to employee growth through a promote-from-within philosophy, associates enjoy comprehensive benefits, including paid volunteer days and a supportive environment that celebrates individuality. Join a global team dedicated to excellence and customer service, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Westfield London (Shepherd's Bush), a&f
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Abercrombie & Fitch's social media and website. This will help you understand their values and how you can align your experience with what they’re looking for.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your creativity! Think about how you can bring fresh ideas to the store’s visual displays or customer engagement strategies. Prepare a few examples to discuss during your interview to demonstrate your innovative thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Abercrombie & Fitch.
We think you need these skills to ace Assistant Manager - Westfield London (Shepherd's Bush), a&f
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. A bit of creativity can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience in customer-facing roles and any leadership skills you've developed. We love seeing how your background aligns with our values and the job description!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Abercrombie & Fitch's brand values and current fashion trends. This will not only show your enthusiasm but also help you connect your personal style and experiences to the company’s ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed or trained others in previous roles. Highlight your ability to motivate and engage staff, as this is crucial for driving sales and maintaining a positive store environment.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss specific instances where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for customers. This will illustrate your strong customer focus and problem-solving skills.
✨Prepare for Operational Questions
Since the role involves overseeing daily operations, brush up on your knowledge of retail processes, inventory control, and sales analysis. Be prepared to discuss how you would handle opening and closing routines, manage schedules, and ensure efficient store operations.
