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For Companies At a Glance
- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive culture that celebrates individuality and diversity.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work 12-16 hours weekly, with increased hours during peak times.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Our Company
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally-led, omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
Our Values
Our corporate purpose of being here for you on the journey to being and becoming who you are, fuels our customer-led brands and our global associates. We lead with this purpose and always put our people first, which is evidenced by our Great Place to Work Certification, as well as being named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign. In addition to equitable compensation and benefit offerings, including flexibility and competitive Paid Time Off, we offer a range of educational and engagement opportunities, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You\’ll Do
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
– Schedule will vary weekly but should expect to work at least 12-16 hours per week.
– Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education – High School Diploma/ G.E.D. equivalent preferred
- Retail Experience – At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You\’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you\’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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Abercrombie & Fitch - Key Lead, Cheshire Oaks employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Cheshire Oaks
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and customer experience philosophy. Understanding their commitment to diversity and inclusion will help you align your responses during interviews and demonstrate that you share their vision.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlight any instances where you took initiative or led a team, as this will resonate well with the Key Lead position.
✨Tip Number 3
Be ready to discuss current fashion trends and how they relate to Abercrombie & Fitch's offerings. This knowledge will not only impress your interviewers but also show your passion for the brand and its products.
✨Tip Number 4
Prepare questions about the store's operations and team dynamics. Asking insightful questions demonstrates your proactive thinking and genuine interest in contributing to the store's success as a Key Lead.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Cheshire Oaks
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Key Lead position at Abercrombie & Fitch. Familiarise yourself with the responsibilities and qualifications listed in the job description to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any retail experience you have, especially roles that involved customer service or team leadership. Use specific examples to demonstrate how your past experiences align with the requirements of the Key Lead role.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the position, such as communication, adaptability, and customer focus. Provide concrete examples of how you've used these skills in previous roles to enhance the customer experience.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the role. Mention why you want to work for Abercrombie & Fitch and how you can contribute to their mission of providing a quality in-store experience.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your ability to provide excellent service.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, it's important to show that you can lead and motivate a team. Discuss any experiences where you've taken initiative or helped guide others, as this will highlight your potential as part of the store leadership team.
✨Familiarise Yourself with the Brand
Abercrombie & Fitch has a distinct brand identity. Make sure you understand their values and product offerings. Being able to discuss how you align with their mission and how you can contribute to their customer-led approach will set you apart.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks at once, as these are crucial skills for the fast-paced retail environment.
