At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; passion for fashion and customer service is key.
- Other info: Work in a dynamic environment with a supportive global team.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Overview
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and the achievement of daily sales by the team.
Responsibilities
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sale use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education: High School Diploma/ GED equivalent preferred
- Retail Experience: At least 1 year of retail experience is preferred.
- Supervisor/Managerial Experience: No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you!
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Abercrombie & Fitch - Key Lead, Bluewater employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Bluewater
✨Tip Number 1
Get to know Abercrombie & Fitch inside out! Familiarise yourself with their brands and products. This way, when you walk into that interview, you can show off your knowledge and passion for the company.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in-store. Being able to demonstrate your ability to create a great customer experience will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your relevant experience and skills that match the Key Lead role.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Bluewater
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Abercrombie & Fitch values individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Experience: Make sure to highlight any relevant retail experience you have. Focus on how your past roles have prepared you for the Key Lead position, especially in customer service and team leadership.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your skills and experiences without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch's brand values and product offerings. Familiarise yourself with their target audience and current fashion trends. This will not only show your genuine interest but also help you connect your personal style to the brand during the conversation.
✨Showcase Your Customer Focus
As a Key Lead, customer experience is paramount. Prepare examples from your past retail experiences where you went above and beyond for customers. Highlight your ability to handle difficult situations and how you ensured a positive shopping experience.
✨Demonstrate Leadership Potential
Even if you haven't held a supervisory role before, think of times when you've taken initiative or led a project. Share these stories to illustrate your capability to guide and motivate others, which is crucial for the Key Lead position.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the store's operations, team dynamics, or upcoming initiatives. This shows that you're not just interested in the job, but also in contributing to the team's success and understanding the bigger picture.