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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a brand that celebrates individuality and style.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred; passion for fashion and great communication skills are key.
- Other info: Work in a vibrant environment with a supportive global team.
The predicted salary is between 28800 - 43200 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Abercrombie & Fitch - Key Lead, Covent Garden in London employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Covent Garden in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Abercrombie & Fitch's history, values, and current trends. This will not only impress your interviewers but also help you connect with the company culture.
✨Tip Number 2
Practice your customer service skills! As a Key Lead, you'll need to demonstrate how you can enhance the in-store experience. Think of examples from your past retail experience where you went above and beyond for a customer.
✨Tip Number 3
Show off your leadership potential! Even if you haven't held a supervisory role before, share instances where you've taken initiative or helped guide your team. This will highlight your readiness to step up as a Floor Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Abercrombie & Fitch family!
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Covent Garden in London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Talk about your previous experiences and how they’ve shaped your customer service skills. We want to see that you’re excited about creating a fantastic in-store experience.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight any relevant experience you have in supervising or coaching others, as well as your ability to multitask. This shows us that you understand what the role entails and that you’re ready to step up!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, just like we expect from our team on the floor!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie and Fitch Stores
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch's brand values and current fashion trends. Being able to discuss their latest collections or marketing campaigns shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Focus
Prepare examples from your past retail experience where you went above and beyond for a customer. Highlighting your ability to enhance the in-store experience will resonate well, as this role is all about ensuring customer satisfaction.
✨Demonstrate Leadership Potential
Even if you haven't held a supervisory role before, think of times when you've taken initiative or led a project. Discuss how you can guide and motivate others, as the Key Lead position involves coaching Brand Reps and Stock Associates.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you had to think on your feet or manage stress effectively, as these traits are crucial for a fast-paced retail environment.
