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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a brand that celebrates individuality and style.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Retail experience preferred; passion for fashion and great communication skills are key.
- Other info: Work in a vibrant environment with a supportive global team.
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education - High School Diploma/ G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience - No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity employer.
Abercrombie & Fitch - Key Lead, Carnaby Street in London employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Carnaby Street in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Abercrombie & Fitch's values, products, and customer experience. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or through social media. Ask them about their experiences and any tips they might have for landing a role at Abercrombie & Fitch. You never know who might give you a leg up!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and team leadership. Role-play with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Abercrombie & Fitch team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Carnaby Street in London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Talk about your experiences and how they’ve shaped your understanding of customer service. We want to see that you’re excited about the role and ready to bring that energy to our team.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight relevant skills like communication and multitasking, and relate them to the job description. We appreciate when candidates take the time to connect their experiences with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications without having to sift through fluff. Remember, clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Abercrombie and Fitch Stores
✨Know Your Brand
Before the interview, dive deep into Abercrombie & Fitch's brand values and current fashion trends. Being able to discuss their latest collections or marketing campaigns shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Customer Focus
Prepare examples from your past retail experience where you went above and beyond for a customer. Highlighting your ability to enhance the in-store experience will resonate well, as this is a key responsibility of the Key Lead role.
✨Demonstrate Leadership Potential
Even if you haven't held a supervisory role before, think of times when you've taken initiative or led a project. Discuss how you can guide and motivate others, which is crucial for the Floor Supervisor position.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you had to think on your feet or manage multiple tasks, as these qualities are essential for success in a fast-paced retail environment.
