Floor Lead: Elevate Customer Experience & Sales in Ashford
Floor Lead: Elevate Customer Experience & Sales

Floor Lead: Elevate Customer Experience & Sales in Ashford

Ashford Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
A

At a Glance

  • Tasks: Supervise the floor, coach staff, and drive sales to enhance customer experience.
  • Company: Leading retail brand in Ashford, UK, known for quality service.
  • Benefits: Flexible scheduling, quarterly sales bonuses, and career advancement opportunities.
  • Why this job: Join a dynamic team and make a real impact on customer satisfaction and sales.
  • Qualifications: At least 1 year of retail experience with strong communication skills.
  • Other info: Great opportunity for growth in a vibrant retail environment.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading retail brand in Ashford, UK, is seeking a Key Lead to supervise the floor and ensure a quality in-store experience.

Responsibilities include:

  • Coaching staff
  • Driving sales

Candidates should have:

  • At least 1 year of retail experience
  • Customer-focused attitude
  • Strong communication skills

This role offers flexible scheduling and incentives such as a quarterly sales bonus and opportunities for career advancement.

Floor Lead: Elevate Customer Experience & Sales in Ashford employer: Abercrombie and Fitch Stores

Join a dynamic retail brand in Ashford, UK, where we prioritise a vibrant work culture that fosters employee growth and development. As a Floor Lead, you'll enjoy flexible scheduling, competitive incentives like quarterly sales bonuses, and the chance to make a meaningful impact on customer experience while advancing your career in a supportive environment.
A

Contact Detail:

Abercrombie and Fitch Stores Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Floor Lead: Elevate Customer Experience & Sales in Ashford

✨Tip Number 1

Get to know the brand inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Practice your communication skills! Since this role is all about leading and coaching, make sure you can express your ideas clearly and confidently. Try role-playing with a friend or family member to get comfortable.

✨Tip Number 3

Showcase your retail experience! Think of specific examples where you've driven sales or improved customer experiences in your previous roles. Be ready to share these stories during your interview to demonstrate your impact.

✨Tip Number 4

Apply through our website! We want to see your application come through directly, so don’t hesitate. It’s a great way to stand out and show your enthusiasm for joining the team.

We think you need these skills to ace Floor Lead: Elevate Customer Experience & Sales in Ashford

Supervisory Skills
Coaching Skills
Sales Skills
Customer Focus
Communication Skills
Retail Experience
Team Leadership
Problem-Solving Skills
Flexibility
Incentive Management
Career Development

Some tips for your application 🫑

Show Off Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've contributed to customer satisfaction and sales in your previous roles, so don’t hold back on those achievements!

Be Customer-Focused: Since this role is all about elevating the customer experience, let us know how you’ve gone above and beyond for customers in the past. Share specific examples that showcase your commitment to great service.

Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Abercrombie and Fitch Stores

✨Know the Brand Inside Out

Before your interview, make sure you research the retail brand thoroughly. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Coaching Skills

As a Floor Lead, you'll be expected to coach staff. Prepare examples from your past experience where you've successfully trained or mentored others. Highlight how your coaching led to improved performance or sales, as this will resonate well with the interviewers.

✨Demonstrate Customer Focus

Be ready to discuss specific instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to enhancing the customer experience, as this is crucial for the role. Remember, they want to see how you can elevate their in-store experience.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and opportunities for career advancement. This shows you're not just interested in the job, but also in how you can grow within the company.

Floor Lead: Elevate Customer Experience & Sales in Ashford
Abercrombie and Fitch Stores
Location: Ashford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>