At a Glance
- Tasks: Supervise the floor, coach staff, and drive sales to enhance customer experience.
- Company: Leading retail brand in Ashford, UK, known for quality service.
- Benefits: Flexible scheduling, quarterly sales bonuses, and career advancement opportunities.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and sales.
- Qualifications: At least 1 year of retail experience with strong communication skills.
- Other info: Great opportunity for growth in a vibrant retail environment.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading retail brand in Ashford, UK, is seeking a Key Lead to supervise the floor and ensure a quality in-store experience.
Responsibilities include:
- Coaching staff
- Driving sales
Candidates should have:
- At least 1 year of retail experience
- Customer-focused attitude
- Strong communication skills
This role offers flexible scheduling and incentives such as a quarterly sales bonus and opportunities for career advancement.
Floor Lead: Elevate Customer Experience & Sales in Ashford employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Floor Lead: Elevate Customer Experience & Sales in Ashford
β¨Tip Number 1
Get to know the brand inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
β¨Tip Number 2
Practice your communication skills! Since this role is all about leading and coaching, make sure you can express your ideas clearly and confidently. Try role-playing with a friend or family member to get comfortable.
β¨Tip Number 3
Showcase your retail experience! Think of specific examples where you've driven sales or improved customer experiences in your previous roles. Be ready to share these stories during your interview to demonstrate your impact.
β¨Tip Number 4
Apply through our website! We want to see your application come through directly, so donβt hesitate. Itβs a great way to stand out and show your enthusiasm for joining the team.
We think you need these skills to ace Floor Lead: Elevate Customer Experience & Sales in Ashford
Some tips for your application π«‘
Show Off Your Retail Experience: Make sure to highlight your retail experience in your application. We want to see how you've contributed to customer satisfaction and sales in your previous roles, so donβt hold back on those achievements!
Be Customer-Focused: Since this role is all about elevating the customer experience, let us know how youβve gone above and beyond for customers in the past. Share specific examples that showcase your commitment to great service.
Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep it clear and concise. We appreciate a well-structured application that reflects your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Abercrombie and Fitch Stores
β¨Know the Brand Inside Out
Before your interview, make sure you research the retail brand thoroughly. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
β¨Showcase Your Coaching Skills
As a Floor Lead, you'll be expected to coach staff. Prepare examples from your past experience where you've successfully trained or mentored others. Highlight how your coaching led to improved performance or sales, as this will resonate well with the interviewers.
β¨Demonstrate Customer Focus
Be ready to discuss specific instances where you've gone above and beyond for customers. Share stories that illustrate your commitment to enhancing the customer experience, as this is crucial for the role. Remember, they want to see how you can elevate their in-store experience.
β¨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and opportunities for career advancement. This shows you're not just interested in the job, but also in how you can grow within the company.