At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global fashion retailer known for its trendy styles.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that values diversity and personal growth.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- Hours may increase during peak times to support business needs.
Qualifications
- High School Diploma/G.E.D. preferred
- At least 1 year of retail experience preferred
- No supervisory/management experience required
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We offer competitive incentives to reward your commitment, including:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A supportive global team
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, George Street employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, George Street
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and customer service philosophy. Understanding their approach to customer experience will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've successfully managed customer interactions or improved store operations in previous roles. This will highlight your capability to fulfil the Key Lead responsibilities.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. This shows your passion for the brand and your ability to connect with customers on a personal level.
✨Tip Number 4
Prepare to demonstrate your leadership skills, even if you haven't held a formal supervisory role. Think of instances where you've taken initiative or guided others, as this will be crucial for the Key Lead position.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, George Street
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Abercrombie & Fitch as a brand. Mention specific examples of how your skills and experiences make you a great fit for the Key Lead position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Key Lead role.
How to prepare for a job interview at Abercrombie and Fitch Stores
✨Show Your Customer Focus
As a Key Lead, your primary role is to ensure customers have a great in-store experience. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your commitment to customer satisfaction.
✨Demonstrate Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to guide and motivate others can set you apart. Think of instances where you've taken the lead in a team setting or helped colleagues improve their performance.
✨Know Your Brand
Familiarise yourself with Abercrombie & Fitch's brand values and current fashion trends. Being able to discuss the brand's identity and how it resonates with customers will show your genuine interest and alignment with the company's mission.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you've had to think on your feet or manage multiple tasks effectively, as these are crucial in a retail environment.