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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global fashion retailer known for its trendy styles.
- Benefits: Enjoy flexible schedules, merchandise discounts, and quarterly bonuses.
- Why this job: Be part of a supportive team and grow your career in retail.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Follow us on Instagram @LIFEATANF for insights into our culture.
The predicted salary is between 28800 - 43200 £ per year.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule will vary weekly but should expect to work at least 16 hours per week.
- Required availability on Saturdays and Sundays as well as certain holidays.
- During peak times, hours may increase to support business needs.
Qualifications
- High School Diploma/G.E.D. preferred
- At least 1 year of retail experience preferred
- No supervisory/management experience required
- Customer Focus
- Communication
- Interpersonal Skills
- Fashion Trend Knowledge
- Outgoing and Assertive
- Adaptability and Flexibility
- Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
- Participation in benefit programs
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A supportive global team
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Battersea Power Station employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Battersea Power Station
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and current fashion trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the company and its products.
✨Tip Number 2
Prepare to showcase your customer service skills during any interactions. Think of specific examples from your past experiences where you provided exceptional service or resolved a customer issue effectively.
✨Tip Number 3
Network with current or former employees of Abercrombie & Fitch. They can provide valuable insights into the company culture and what it takes to succeed in the Key Lead role, which could give you an edge in your application.
✨Tip Number 4
Be ready to discuss your adaptability and flexibility in a retail environment. Highlight any experiences where you've successfully managed multiple tasks or adapted to changing situations, as these are key traits for the Key Lead position.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Battersea Power Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Abercrombie & Fitch as a brand. Mention specific examples of how your skills and experiences make you a great fit for the Key Lead position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Abercrombie and Fitch Stores
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your focus on customer satisfaction.
✨Demonstrate Leadership Potential
Even though supervisory experience isn't required, it's important to show that you can guide and coach others. Discuss any experiences where you've taken the initiative or led a team, even in informal settings.
✨Know the Brand Inside Out
Abercrombie & Fitch values brand awareness. Research their products, values, and current fashion trends. Being able to discuss how you align with their brand will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle stress. Think of scenarios where you've had to multi-task or adapt quickly, and be ready to explain your thought process and outcomes.
