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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a leading fashion retailer known for its trendy styles.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a supportive team that values diversity and offers growth in a dynamic environment.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Follow us on Instagram @LIFEATANF for insights into our culture!
The predicted salary is between 24000 - 36000 £ per year.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, focusing on driving store performance through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
- Schedule varies weekly, with at least 16 hours per week expected.
- Availability on weekends and holidays is required.
- Hours may increase during peak periods to support business needs.
Qualifications
- High School Diploma/G.E.D. preferred
- At least 1 year of retail experience preferred
- No supervisory/managerial experience required
- Customer Focus
- Communication and Interpersonal Skills
- Fashion Trend Knowledge
- Outgoing, Assertiveness
- Adaptability, Flexibility, Stress Tolerance
- Poise & Ambition
- Multi-Tasking and Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
As an Abercrombie & Fitch associate, you’ll be eligible for various benefits including:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Career Advancement Opportunities
- Brand Affiliate Opportunities
- Training and Development
- Supportive Global Team
Abercrombie & Fitch is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Ashford Designer Outlet employer: Abercrombie and Fitch Stores
Contact Detail:
Abercrombie and Fitch Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Ashford Designer Outlet
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and customer service philosophy. Understanding their approach to customer experience will help you demonstrate your alignment with their goals during any interviews.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate.
✨Tip Number 3
Be ready to discuss your knowledge of current fashion trends and how they relate to Abercrombie & Fitch's offerings. This will demonstrate your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Prepare to showcase your adaptability and stress tolerance, especially in a fast-paced retail environment. Think of scenarios where you've successfully managed multiple tasks or handled challenging situations.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Ashford Designer Outlet
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Abercrombie & Fitch as a brand. Mention specific examples of how your skills and experiences make you a great fit for the Key Lead position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Key Lead role.
How to prepare for a job interview at Abercrombie and Fitch Stores
✨Show Your Customer Focus
As a Key Lead, you'll need to ensure customers have a great in-store experience. Be prepared to discuss specific examples of how you've provided excellent customer service in the past and how you would handle challenging situations.
✨Demonstrate Leadership Skills
Even though supervisory experience isn't required, showcasing your ability to guide and motivate others is crucial. Share instances where you've taken the lead in a team setting or helped colleagues improve their performance.
✨Know the Brand Inside Out
Familiarise yourself with Abercrombie & Fitch's products, values, and current fashion trends. Being able to speak knowledgeably about the brand will show your genuine interest and help you connect with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare for scenarios related to customer interactions, team dynamics, and store operations, and think about how you would respond effectively.
