At a Glance
- Tasks: Support the sales team with marketplace operations and product onboarding.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible work options, wellness programs, and career advancement opportunities.
- Why this job: Be part of a dynamic team driving growth in online marketplaces across Europe.
- Qualifications: Organised, detail-oriented, and experienced in e-commerce or sales support.
- Other info: Work in a vibrant environment that celebrates individuality and promotes from within.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Our EMEA Sales team drives growth and operational excellence across key online marketplaces in Europe and the UK. The Assistant Marketplace Accounts Representative supports the Senior Marketplace Account Manager and the wider Sales team with marketplace operations, product onboarding, commercial analysis, and adâhoc sales team support. This role ensures products, imagery, and content are accurately set up across marketplaces, providing operational and analytical support to maximise sales performance. The role works closely with crossâfunctional teams, including Buying, Marketing, Supply Chain, and Operations, to deliver a seamless marketplace experience, with a focus on EU partners. This role is based at our EMEA Home Office, London, England.
What Will You Be Doing?
- Role Structure
- 50% Sales Admin Support
- 50% Marketplace & Digital Account Operations
A significant component of this role will be order uploading, orderbook accuracy, and crossâfunctional coordination.
- Sales Administration Support
- Managing and maintaining order trackers through Excel
- Drive performance across order upload accuracy, order fulfilment, service levels, and data integrity
- Oversee order uploads (manual/systemâbased)
- Support Sales team with credit notes/checking order discrepancies and following up any discrepancies: cancellations, pricing changes
- Act as escalation point for operational and partner issues
- Ensure pricing, VAS, and customer data are accurate
- Marketplace
- Own product data and digital assets using our PIM system, ensuring smooth and timely marketplace launches
- Manage and maintain the inâseason Product Launch Tracker, liaising with stakeholders to meet deadlines and update launch information
- Conduct daily site checks to ensure product data, pricing, and assets are live and meet brand standards; liaise with marketplace partners to correct issues
- Manage the Marketplace Forward Planning Calendar and track partner promotional activity
- Support seasonal launches, range updates, and operational execution for EMEA marketplace accounts
- Provide adâhoc support to the wider Sales team, including reporting, administrative tasks, and nonâmarketplace initiatives
- Assist in projects across the EMEA Sales function to ensure smooth operations
What Do You Need To Bring?
- Highly organised with excellent timeâmanagement skills and strong attention to detail
- Ability to prioritise and manage multiple tasks in a fastâpaced environment
- Comfortable adapting to changing priorities and new processes
- Strong excel capability
- Experience working in crossâfunctional teams
- Strong written and verbal communication skills
- Thrives in a "startâup" style environment with frequent change
- Motivated by business growth and profitability
- Curious and proactive problemâsolver
- 1+ years' experience in relevant roles (eâcommerce, digital operations, sales support, merchandising support)
- Eager to learn and grow in a commercial and digital environment
Our Company
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the eâcommerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Benefits & Perks
- Incentive bonus program
- Annual companywide review process
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
- Global team of people who will celebrate you for being YOU!
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
Assistant Marketplace Accounts Representative, EMEA - A&F Co. in London employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Assistant Marketplace Accounts Representative, EMEA - A&F Co. in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Abercrombie & Fitch Co. or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
â¨Tip Number 2
Prepare for the interview by researching the company and its marketplace operations. Show us you know your stuff about their products and how they operate across different platforms. This will impress the hiring team and show your genuine interest.
â¨Tip Number 3
Practice your communication skills! Since this role involves working with cross-functional teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining our team and ready to dive into the exciting world of e-commerce with us.
We think you need these skills to ace Assistant Marketplace Accounts Representative, EMEA - A&F Co. in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Marketplace Accounts Representative role. Highlight your relevant experience in e-commerce and digital operations, and show us how your skills align with what we're looking for.
Showcase Your Organisational Skills: Since this role requires excellent time-management and attention to detail, give us examples of how you've successfully managed multiple tasks in a fast-paced environment. We want to see that you can thrive under pressure!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us get back to you faster. We can't wait to hear from you!
How to prepare for a job interview at Abercrombie and Fitch Co.
â¨Know Your Marketplace
Before the interview, do your homework on the key online marketplaces in Europe and the UK. Understand their operations, trends, and how Abercrombie & Fitch Co. positions itself within these platforms. This knowledge will show your enthusiasm and readiness to contribute.
â¨Excel Skills Are Key
Since this role involves managing order trackers and data integrity, brush up on your Excel skills. Be prepared to discuss your experience with Excel, including any specific functions or tools you've used. Maybe even bring examples of how you've used Excel to solve problems in past roles.
â¨Show Your Organisational Skills
Highlight your ability to manage multiple tasks in a fast-paced environment. Prepare examples from your previous experiences where you successfully prioritised tasks and maintained attention to detail, especially in sales support or e-commerce settings.
â¨Be a Team Player
This role requires collaboration with cross-functional teams. Think of instances where you've worked effectively with others, whether in sales, marketing, or operations. Emphasise your communication skills and adaptability to changing priorities, as these are crucial for success in this position.