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For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real impact on store performance.
- Qualifications: Retail experience preferred; passion for fashion and customer service is key.
- Other info: Join a supportive global team that celebrates individuality.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, and operates over 750 stores worldwide along with e-commerce sites. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Responsibilities
- The Key Lead is responsible for ensuring all customers receive a quality in-store experience and acts as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively.
- Be part of the store leadership team and drive store performance on the floor through customer experience and team achievement of daily sales.
- Open and close the store as part of the routine.
- Maintain product knowledge and brand awareness.
- Develop business understanding and proactive thinking to support store goals.
- Demonstrate attention to detail and proficient use of the register/point of sale system.
- Uphold asset protection and visual display standards.
- Utilize system skills relevant to daily operations and coordinate work schedule requirements.
- Schedule will vary weekly with a minimum expectation of 16 hours per week, with required availability on Saturdays and Sundays and certain holidays; hours may increase during peak business periods.
Qualifications
- Education: High School Diploma / GED equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/Managerial Experience: No supervisory/management experience is required.
- Customer focus
- Communication
- Interpersonal interaction
- Fashion trend knowledge
- Outgoing, assertiveness
- Adaptability/Flexibility & stress tolerance
- Poise & ambition
- Multi-tasking
- Applied learning
- Work ethic
- Omni channel services
Benefits
- Quarterly sales incentive bonus
- Merchandise discount
- Flexible schedule
- Opportunities for career advancement
- Associate assistance program
- Opportunity to become a brand affiliate
- Training and development
- A global team of people who celebrate you for being you
FOLLOW US ON INSTAGRAM @LIFEATANF
Abercrombie & Fitch Co. is an Equal Opportunity employer
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Hollister Key Lead, St. James Quarter employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Key Lead, St. James Quarter
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hollister's style, values, and customer base. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. They can provide insider tips and might even put in a good word for you. Plus, it shows your enthusiasm for the role!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail and customer service. Think about how you'd handle specific situations on the shop floor, as this will demonstrate your readiness for the Key Lead role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're tech-savvy and comfortable with the digital side of things, which is super important in today’s retail landscape.
We think you need these skills to ace Hollister Key Lead, St. James Quarter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for fashion and customer service. Make it engaging and relatable!
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your retail experience and any leadership skills you have. We love seeing how your background aligns with our values and the role itself!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Abercrombie & Fitch Co.'s brands and their target audiences. Familiarise yourself with Hollister's style and customer base, as this will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Retail Experience
Highlight any previous retail experience you have, especially if it involves customer service or team leadership. Be ready to share specific examples of how you've enhanced customer experiences or contributed to sales goals in past roles.
✨Demonstrate Leadership Skills
As a Key Lead, you'll be guiding others. Prepare to discuss your approach to coaching and motivating team members. Think of instances where you’ve successfully led a team or resolved conflicts, as these stories will illustrate your potential as a leader.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Practice responses to scenarios like handling a difficult customer or managing a busy store. This will help you convey your ability to thrive in a fast-paced retail environment.
