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- Tasks: Engage customers with great service and create a welcoming store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel.
- Benefits: Enjoy a merchandise discount, flexible schedule, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Must be adaptable, detail-oriented, and possess strong communication skills.
- Other info: Join a global team that values you for being yourself!
The predicted salary is between 18000 - 24000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly — with you!
What You’ll Get
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer.
Hollister Co. – Brand Representative, Stratford (Westfield) employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Brand Representative, Stratford (Westfield)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. This way, you can show off your knowledge and passion for the brand, making you stand out as a candidate who truly gets it.
✨Tip Number 2
Practice your people skills! As a Brand Representative, you'll need to connect with customers effortlessly. Role-play with friends or family to get comfortable initiating conversations and responding to customer needs.
✨Tip Number 3
Dress the part! Show up in stylish attire that reflects the Hollister brand. This not only demonstrates your understanding of their aesthetic but also helps you feel confident and ready to engage with customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Abercrombie & Fitch Co.
We think you need these skills to ace Hollister Co. – Brand Representative, Stratford (Westfield)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your style and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Brand Representative role. Highlight your customer service skills and any experience that shows you can connect with people in a genuine way, just like we do at StudySmarter.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects how you’ll interact with customers on the sales floor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Know the Brand Inside Out
Before your interview, make sure you research Hollister Co. and its parent company, Abercrombie & Fitch Co. Understand their values, target audience, and product offerings. This will help you demonstrate your genuine interest in the brand and how you can contribute to their mission.
✨Show Off Your Customer Service Skills
As a Brand Representative, customer service is key. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Be ready to discuss how you can create a welcoming environment and connect with customers on the sales floor.
✨Dress the Part
Since this role is all about style and being relatable, dress in a way that reflects the Hollister brand. Choose an outfit that’s trendy yet comfortable, showing that you understand the brand's aesthetic. This will also help you feel more confident during the interview.
✨Practice Your Communication Skills
Effective communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions with a friend to get comfortable initiating conversations and responding to various scenarios.
