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For Companies At a Glance
- Tasks: Engage with customers, provide exceptional service, and maintain a stylish store environment.
- Company: Join Abercrombie & Fitch Co., a global leader in trendy apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters a fun work culture.
- Qualifications: Looking for outgoing, adaptable individuals with strong communication skills.
- Other info: Potential job offers may require work visa formalities.
Company Description
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , , , and .
Job Description
The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
- Customer Experience
- Store Presentation and Sales Floor
- Communication
- Asset Protection and Shrink
- Policies and Procedures
- Training and Development
Qualifications
What it Takes
- Adaptability / Flexibility
- Applied Learning
- Attention to Detail
- Multi-Tasking
- Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
SEE WHAT IT’S LIKE TO #WORKATHCO – FOLLOW US ON INSTAGRAM @WORKATHCO (AND @WORKATANF)
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield) employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield)
✨Tip Number 1
Familiarize yourself with the Hollister brand and its values. Understanding their commitment to celebrating individuality and comfort will help you connect with customers and demonstrate your alignment with the brand during your interactions.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being outgoing and approachable is key for this role, so the more comfortable you are initiating conversations, the better you'll perform on the sales floor.
✨Tip Number 3
Showcase your adaptability and flexibility by being open to different tasks and responsibilities. This role requires multi-tasking and a strong work ethic, so demonstrating your ability to handle various situations will set you apart.
✨Tip Number 4
Get familiar with customer service best practices. Since providing great customer service is a priority, knowing how to anticipate and respond to customer needs will help you excel in this position and make a lasting impression.
We think you need these skills to ace Hollister Co. - Brand Representative, Shepherd’s Bush (Westfield)
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Hollister's brand values and customer experience. Highlight your understanding of their mission to celebrate individuality and comfort in your application.
Showcase Relevant Experience: Emphasize any previous retail or customer service experience you have. Use specific examples that demonstrate your ability to connect with customers and provide exceptional service.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Make sure to express why you want to work for Hollister and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Wear something that reflects the Hollister brand and makes you feel confident. This will help you connect with the brand's ethos of celebrating individuality.
✨Engage with Enthusiasm
Demonstrate your outgoing personality during the interview. Practice initiating conversations and showing genuine interest in the interviewer’s questions. This aligns with the role's focus on customer engagement and service.
✨Know the Brand
Familiarize yourself with Hollister's values and product offerings. Be prepared to discuss how you can contribute to creating an exceptional customer experience that embodies the spirit of an endless summer.
✨Highlight Adaptability
Discuss examples from your past experiences where you successfully adapted to changing situations or customer needs. This will showcase your flexibility and ability to thrive in a dynamic retail environment.
