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- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion and lifestyle retail.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and opportunities for growth.
- Why this job: Be part of a vibrant team that values creativity, inclusion, and personal development.
- Qualifications: Bachelor's degree or supervisory experience; passion for fashion and strong problem-solving skills.
- Other info: Promote from within philosophy with a supportive culture celebrating individuality.
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You\’ll Do
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What It Takes
• Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Indefinite Contracts
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Private Medical Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Pension Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who\’ll Celebrate you for Being YOU
*pending completion of 90 day probationary period
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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Hollister Co. - Assistant Manager, West Quay employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, West Quay
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.
✨Tip Number 3
Research current fashion trends and how they relate to Hollister's target audience. Being able to discuss styling recommendations and product knowledge during your interview will demonstrate your passion for the brand and its customers.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled challenges in fast-paced environments. Providing specific examples will show that you're ready to tackle the dynamic nature of the Assistant Manager role.
We think you need these skills to ace Hollister Co. - Assistant Manager, West Quay
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Hollister Co. Review the job description carefully and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service, team management, and sales. Use specific examples that demonstrate your problem-solving skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the brand. Mention your leadership style and how you can contribute to creating an inclusive environment for both customers and team members.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister Co., a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with the company's values and your ability to connect with customers.
✨Highlight Your Leadership Skills
Since the role involves team management, share specific examples of how you've successfully led a team in the past. Discuss your approach to training and developing staff, as well as how you foster an inclusive environment that encourages collaboration.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a fast-paced retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your critical thinking and adaptability.
✨Demonstrate Customer-Centric Thinking
Customer experience is key in this role. Be ready to discuss strategies you've implemented to enhance customer satisfaction and drive sales. Share any relevant metrics or outcomes to illustrate your impact on previous teams or stores.
