At a Glance
- Tasks: Lead daily store operations, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion for all ages.
- Benefits: Enjoy perks like flexible hours, merchandise discounts, and paid volunteer days.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters growth.
- Qualifications: A degree or supervisory experience, plus a passion for fashion and teamwork.
- Other info: Opportunity for career advancement with a promote-from-within philosophy.
The predicted salary is between 24000 - 36000 £ per year.
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Drive to achieve results
- Multi-Tasking
- Fashion Interest & Knowledge
Additional Information What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who’ll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Churchill Square
✨Tip Number 1
Familiarise yourself with Hollister's brand ethos and values. Understanding their commitment to inclusivity and individuality will help you align your responses during interviews, showcasing how you can contribute to their culture.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive results and foster a positive team environment will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of scenarios where you've tackled challenges in a retail or customer service setting, as this role requires strong analytical skills to drive sales and improve operations.
✨Tip Number 4
Showcase your passion for fashion and current trends. Being knowledgeable about the latest styles and how they relate to Hollister's offerings will demonstrate your enthusiasm for the brand and your potential to connect with customers.
We think you need these skills to ace Hollister Co. - Assistant Manager, Churchill Square
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Manager position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any supervisory experience or customer-facing roles you've held. Use specific examples to demonstrate your problem-solving skills and ability to drive sales results.
Showcase Your Passion for Fashion: Since this role is with Hollister Co., it's important to convey your interest in fashion and retail. Mention any relevant knowledge about current trends or your personal style to show that you align with the brand's ethos.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your personality. Share why you want to work for Hollister Co. and how you can contribute to creating an inclusive environment for both customers and team members.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister, a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how you can incorporate them into the store's presentation. This will demonstrate your alignment with the brand's ethos.
✨Highlight Your People Skills
This role involves a lot of team management and customer interaction. Share examples of how you've successfully led a team or improved customer experiences in previous roles. This will showcase your ability to create an inclusive environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced situations. Think of specific instances where you've overcome challenges in a retail setting, as this will illustrate your readiness for the role.
✨Demonstrate Your Analytical Skills
Since driving sales results is a key responsibility, be ready to discuss how you've used data to inform decisions in past roles. This could include analysing sales figures or customer feedback to improve store operations.