Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to create an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in fashion retail.
- Benefits: Enjoy flexible schedules, competitive pay, and awesome discounts.
- Why this job: Be part of a vibrant team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred, but passion and energy are key!
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
What it Takes
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Abercrombie & Fitch - Key Lead, Kensington employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Kensington
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Abercrombie & Fitch's products, values, and customer base. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail and customer service. Think about how you would handle specific situations on the shop floor, as this will demonstrate your proactive thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Abercrombie & Fitch family.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Kensington
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Abercrombie & Fitch values individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your retail experience and any leadership skills you have, even if they’re informal. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and shows you’re serious about joining the Abercrombie & Fitch family.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch's brand values and product offerings. Familiarise yourself with their various lines like abercrombie kids and Hollister. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the company.
✨Showcase Your Customer Service Skills
As a Key Lead, customer experience is key! Prepare examples from your past retail experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with poise and how you can lead a team to enhance the shopping experience.
✨Demonstrate Leadership Potential
Even if you don’t have formal management experience, think of times when you’ve taken initiative or led a project. Discuss how you can motivate and coach others, as this role involves guiding Brand Reps and Stock Associates. Show them you’re ready to step up!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy store or resolving a customer complaint. Practice your responses to these scenarios, focusing on proactive thinking and attention to detail, which are crucial for the Key Lead position.
