At a Glance
- Tasks: Engage customers, provide excellent service, and maintain store presentation.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that celebrates individuality and fosters personal growth.
- Qualifications: Looking for adaptable, detail-oriented individuals with strong work ethics.
- Other info: Follow us on Instagram @LIFEATANF for insights into our culture!
The predicted salary is between 18000 - 30000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Job Description
The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
What You’ll Do
• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development
Qualifications
What it Takes
Adaptability / Flexibility
Applied Learning
Attention to Detail
Multi-Tasking
Work Ethic
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who\’ll Celebrate you for Being YOU
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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Abercrombie & Fitch - Brand Representative, Westfield Stratford employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Brand Representative, Westfield Stratford
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and culture. Understanding their commitment to customer service and community engagement will help you align your responses during the interview, showcasing that you are a good fit for their team.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. As a Brand Representative, you'll need to connect with customers effortlessly, so being articulate and warm in your interactions is key.
✨Tip Number 3
Showcase your adaptability and flexibility by preparing examples from your past experiences where you've successfully handled changing situations or customer needs. This will demonstrate your ability to thrive in a dynamic retail environment.
✨Tip Number 4
Visit the Westfield Stratford store before your interview to get a feel for the environment and customer interactions. Observing how current employees engage with customers can provide valuable insights that you can reference during your application process.
We think you need these skills to ace Abercrombie & Fitch - Brand Representative, Westfield Stratford
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Abercrombie & Fitch's brand values and customer experience. This will help you tailor your application to reflect their commitment to quality and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous retail or customer service experience. Showcase your ability to connect with customers and provide exceptional service, as these are key traits for a Brand Representative.
Craft a Personal Statement: Write a compelling personal statement that reflects your personality and style. Make sure to convey your enthusiasm for the role and how you embody the qualities Abercrombie & Fitch seeks in their representatives.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the retail environment.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Show Your Style
As a Brand Representative, your personal style is important. Dress in a way that reflects the Abercrombie & Fitch brand while also showcasing your individuality. This will demonstrate your understanding of the company's aesthetic and your ability to connect with customers.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer service. Share examples of how you've gone above and beyond to meet customer needs in previous roles. This will highlight your outgoing nature and commitment to providing an exceptional shopping experience.
✨Know the Brand
Familiarise yourself with Abercrombie & Fitch's history, values, and product offerings. Being able to discuss the brand's mission and how it aligns with your own values will show that you're genuinely interested in the role and the company.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. The ability to initiate conversations and connect with customers is crucial for this role, so showcase your communication skills during the interview by engaging with the interviewer in a warm and approachable manner.