At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an amazing customer experience.
- Company: Join Abercrombie & Fitch, a global leader in fashion retail.
- Benefits: Enjoy bonuses, discounts, paid time off, and career growth opportunities.
- Why this job: Be part of a vibrant culture that celebrates individuality and creativity.
- Qualifications: Looking for team players with a passion for fashion and customer service.
- Other info: Great chance to develop your skills and advance your career.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You’ll Do
- Customer Experience
- Drive Sales
- OMNI Channel Fulfillment
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
Qualifications
What It Takes
- Bachelor's Degree OR one year of supervisory experience in a customer‑facing role
- Fluency in English
- Strong problem‑solving skills
- Ability to show up in a fast‑paced and challenging environment
- Team building skills
- Self‑starter
- Drive to achieve results
- Multi‑Tasking
- Fashion Interest & Knowledge
Additional Information
What You’ll Get
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Pension Plan with Company Match
- Training and Development Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who’ll Celebrate you for Being YOU
*pending completion of 90 day probationary period
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. Abercrombie & Fitch Co. is an Equal Opportunity employer.
Abercrombie & Fitch - Assistant Manager, Shepherd\'s Bush (Westfield) employer: Abercrombie and Fitch Co.
Contact Detail:
Abercrombie and Fitch Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Assistant Manager, Shepherd\'s Bush (Westfield)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Abercrombie & Fitch's culture and values. Familiarise yourself with their products and customer experience. This will help you connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Assistant Manager role, especially in sales and team management.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for fashion and customer service shine through. Share specific examples of how you've driven sales or improved customer experiences in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Abercrombie & Fitch family. Don’t miss out on this opportunity!
We think you need these skills to ace Abercrombie & Fitch - Assistant Manager, Shepherd\'s Bush (Westfield)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Abercrombie & Fitch values authenticity, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role. Highlight your relevant experience in customer service and team management, and connect it back to how you can drive sales and enhance customer experience.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. We love a well-organised application!
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly and shows that you’re serious about joining the Abercrombie & Fitch family.
How to prepare for a job interview at Abercrombie and Fitch Co.
✨Know the Brand Inside Out
Before your interview, dive deep into Abercrombie & Fitch's brand values and product offerings. Familiarise yourself with their various lines like Hollister and abercrombie kids. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the company.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team, so it's crucial to demonstrate your people management skills. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight your ability to create a positive work environment and drive engagement.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle fast-paced situations. Think of specific scenarios where you've had to think on your feet or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
Since this role is in fashion retail, make sure to dress stylishly yet appropriately for the interview. Your outfit should reflect the Abercrombie & Fitch aesthetic while also being professional. This shows that you understand the brand and can represent it well.