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- Tasks: Provide expert guidance on complex pensions queries and support client onboarding.
- Company: Join a forward-thinking team dedicated to operational excellence in pensions.
- Benefits: Flexible work environment, career development opportunities, and a focus on knowledge sharing.
- Why this job: Make a real impact in the pensions sector while solving complex problems.
- Qualifications: 5+ years in pensions administration or consultancy with strong communication skills.
- Other info: Collaborative culture that values technical expertise and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Are you a pensions expert looking for a role where your technical knowledge can shape operational excellence and drive real impact across the business? We are seeking a Senior Technical Associate to join a specialist Technical and Communications Team. In this role, you will provide specialist pensions technical guidance, support, and insight across the business, contributing directly to a first-class experience for both clients and scheme members.
About the Role
As Senior Technical Associate, you will be the go-to expert for complex DB and DC pensions queries across the company. You will play a key role in the successful onboarding of new clients by capturing comprehensive scheme knowledge, and will contribute to a range of client projects, business change initiatives, and ongoing training. You will work closely with internal teams including Service Delivery, Client Relationship Management, Projects, and Communications, providing practical, compliant, and technically sound solutions. You will also support the Technical and Communications Manager in tracking legislative and regulatory changes and ensuring the wider business remains informed and compliant.
Key Responsibilities
- Provide authoritative support on complex technical pensions queries across the business.
- Capture and document scheme-specific knowledge during new client implementations.
- Review, interpret, and communicate industry changes, legislation, and best practice.
- Maintain and develop the internal technical query log to ensure accuracy, consistency, and tracking of recurring issues.
- Support business change and client projects from a technical pensions perspective.
- Ensure solutions meet compliance requirements and are operationally sound.
- Help maintain and improve standards for knowledge capture and internal technical tools.
- Assist in the development and delivery of internal pensions technical training.
- Collaborate on updates to client communications and internal documentation as legislation or service changes require.
- Identify process improvements and support development of procedures and technical training content.
What We’re Looking For
Essential
- Strong technical knowledge of Defined Benefit and/or Defined Contribution pension schemes.
- Minimum of 5 years’ relevant experience in pensions administration or technical consultancy.
- Excellent written and verbal communication skills with the ability to explain complex issues clearly.
- Experience in delivering projects within agreed timescales and budgets.
- High level of accuracy, numeracy, and attention to detail.
- Proficient in MS Office (especially Excel and Word) and pensions administration systems.
- Able to review, interpret and apply legislative requirements and scheme-specific documentation.
Desirable
- PMI qualifications (or working towards).
- Previous experience in client communications, consultancy, or business change.
- Familiarity with ISO 27001 processes and requirements.
Why this role?
You will be part of a forward-thinking team that places a high value on technical expertise and knowledge sharing. Your role will be central to delivering high-quality pension services in an environment that supports flexibility, growth, and career development. If you’re passionate about pensions and thrive on solving complex problems, we’d love to hear from you. Apply today to take the next step in your career.
Pensions Technical Specialist in London employer: Abenefit2u
Contact Detail:
Abenefit2u Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Technical Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss complex DB and DC pensions queries, as well as recent legislative changes. This will show potential employers that you’re not just knowledgeable but also passionate about the field.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles, especially those related to client projects or compliance issues. This will highlight your ability to contribute to operational excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our forward-thinking team. Let’s make it happen!
We think you need these skills to ace Pensions Technical Specialist in London
Some tips for your application 🫡
Show Off Your Expertise: Make sure to highlight your technical knowledge of DB and DC pension schemes in your application. We want to see how your experience can shape operational excellence and drive impact, so don’t hold back!
Tailor Your Application: Customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. We love seeing candidates who take the time to align their skills with what we’re looking for.
Be Clear and Concise: When explaining complex issues, keep it straightforward. We appreciate excellent written communication skills, so make sure your application is easy to read and gets straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Abenefit2u
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of both Defined Benefit and Defined Contribution schemes. Be prepared to discuss specific examples from your experience where you've tackled complex queries or implemented solutions, as this will show your expertise and confidence in the subject.
✨Showcase Your Communication Skills
Since you'll be explaining complex issues to various stakeholders, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where you've successfully communicated technical information to non-technical audiences, as this will demonstrate your ability to bridge the gap.
✨Demonstrate Your Project Management Experience
Be ready to talk about your experience in delivering projects within set timescales and budgets. Highlight any specific tools or methodologies you've used, and how you ensured compliance and operational soundness in your previous roles.
✨Stay Updated on Legislation Changes
Familiarise yourself with recent legislative changes affecting pensions. Being able to discuss these changes and their implications during your interview will show that you're proactive and committed to staying informed, which is crucial for the role.
