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- Tasks: Drive and deliver items safely while providing excellent customer service.
- Company: Join AGM Relocation Ltd, a respected name in the removals industry since 1958.
- Benefits: Enjoy a competitive salary, pension, 25 days holiday, and paid volunteering days.
- Why this job: Be part of a growing team and make a real difference in customers' lives.
- Qualifications: Must have a full UK driving licence and van driving experience.
- Other info: Opportunities for career development and a dynamic work environment.
The predicted salary is between 27000 - 37000 £ per year.
AGM Relocation Ltd, (hereinafter referred to as the "AGM Group") is the parent company and home of some of the industry's most respected moving and relocation companies. Founded in 1958, Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers) and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer's peace of mind.
We are seeking an enthusiastic individual with van driving experience, looking for a new career challenge within the removals industry, to join a growing team based in Ely, Cambridgeshire. This is a hands-on role involving driving, delivering & collecting effects for key customers. To demonstrate a positive attitude with customers, other colleagues and to handle customers items in a professional manner. Also, to support other colleagues in their role as and when required.
Main Roles & Responsibilities:
- Handling, packing, loading and unloading, furniture and goods safely and professionally
- Ensuring all goods are clearly identified using the correct procedures
- Assisting with vehicle loading, routing, reversing (as Banksperson), and equipment care
- Compliance with Traffic Regulations
- Ensuring accurate completion of timesheets, inventories, and all relevant documentation
- Completing company training, including furniture handling
- Delivering a positive and professional customer service experience
- Adhering to all Health & Safety, manual handling, and traffic regulations
Experience & Qualifications:
- Full UK drivers' licence (no more than 3 points) – Essential
- Van driving experience - Essential
- Experience in delivery work – Essential
- Excellent customer service and organisational skills – Essential
- Previous removals sector experience - Desirable
Remuneration & Benefits Package:
- Salary – £32,760 per annum
- Normal days of work: Monday to Friday
- Hours - 50 hours per week (weekdays) times can vary depending on the job and can finish late on occasion
- Occasional weekends at increased rates when required
- Based out of the Ely depot
- Permanent, full-time
- 25 days holiday + 8 bank holiday
- Company pension
- 2 x paid volunteering days
- Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme
- Employee Referral Scheme
- Career development opportunities
- Company awards & events
- Free On-site parking
Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks.
Job Type: Full-time
Pay: £32,760.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
Application question(s):
- Are you computer literate?
Experience:
- Van driver: 2 years (required)
- Removals: 1 year (preferred)
Language: English (required)
Licence/Certification: Driving Licence (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Van Driver in Suffolk employer: Abels Moving Services (Ely)
Contact Detail:
Abels Moving Services (Ely) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver in Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AGM Relocation Ltd. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’re nervous about interviews, grab a mate and do some mock interviews. Focus on common questions for van drivers and customer service scenarios. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your van driving experience and any previous roles in the removals sector. Share specific examples of how you've handled deliveries or provided excellent customer service to really make an impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Van Driver in Suffolk
Some tips for your application 🫡
Show Off Your Driving Experience: Make sure to highlight your van driving experience in your application. We want to see how your skills align with the role, so don’t hold back on sharing any relevant details about your previous jobs or responsibilities.
Customer Service is Key: Since this role involves interacting with customers, it’s important to showcase your customer service skills. Share examples of how you've provided excellent service in the past, as we value a positive attitude and professionalism.
Be Thorough with Documentation: We need someone who can handle paperwork accurately, so mention your experience with timesheets, inventories, and other relevant documentation. This shows us you’re organised and detail-oriented, which is crucial for the role.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Abels Moving Services (Ely)
✨Know Your Stuff
Before the interview, make sure you understand the role of a Van Driver in the removals industry. Familiarise yourself with the responsibilities like handling, packing, and loading goods. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your positive attitude and professionalism.
✨Be Ready for Practical Questions
Expect questions about traffic regulations, vehicle care, and safety procedures. Brush up on your knowledge of these areas, as they are crucial for the job. You might even be asked how you would handle certain scenarios on the road, so think through some practical situations beforehand.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly for the interview to convey professionalism. A neat appearance shows that you take the opportunity seriously and respect the company’s standards.