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- Tasks: Lead data-driven timetable modelling to enhance railway operations and customer satisfaction.
- Company: Join West Midlands Trains, delivering 1,300 journeys daily for over 60 million passengers annually.
- Benefits: Enjoy a salary up to £50,000, free travel, retail discounts, and career development opportunities.
- Why this job: Make a real impact on the future of railways while working in a collaborative and dynamic environment.
- Qualifications: Degree-level education with strong analytical skills and experience in railway performance or operational modelling.
- Other info: This is a full-time, permanent role based in Birmingham with significant responsibility and visibility.
The predicted salary is between 36000 - 60000 £ per year.
As part of the Transport UK Group, West Midlands Trains delivers around 1,300 train journeys a day, for more than 60 million passengers a year, across our two brands – London Northwestern and West Midlands Railways.
We are committed to delivering a safe and reliable train service, by investing in our fleet of trains, stations and employees. As part of this investment, we are looking to recruit a Performance Modelling Manager to lead the development and implementation of data-driven timetable modelling for our railway operations. This pivotal role will manage the relationship with a chosen modelling provider and use performance insights to shape operational change. This role is Full Time, Permanent and based in Birmingham.
The role will be responsible to produce performance models, interpreting their outputs and leading the integration of recommendations into real-world improvements – driving reliability, efficiency, and customer satisfaction.
This is a highly visible role with significant responsibility to influence over how we shape our future railway – both tactically and strategically – with a direct impact on performance, customer experience, and long-term business planning.
Knowledge and Experience
- Strong experience in railway performance, timetable planning, and/or operational modelling.
- Proven ability to lead projects and implement performance-based recommendations.
- Experience using modelling tools (e.g. Trenissimo, RailSys, MOIRA, TPS, or similar).
- Educated to degree level with an analytical mindset with the ability to interpret complex data and make informed decisions.
- Confident communicator with experience influencing cross-functional stakeholders.
- Strategic thinker with the drive to convert data into action.
- Good negotiator with proven ability to influence stakeholders.
- Experience managing suppliers or consultancy partners.
- Collaborative approach to work.
- Adaptable, proactive and works on own initiative.
- Manages risk and opportunity.
- Able to prioritise tasks in a busy environment and manage workload appropriately.
What are the salary and benefits?
- Salary – Up to £50,000 depending on experience
- Final salary pension – one of the best pension schemes available
- Free travel on all our trains and those of other train companies within our parent group company – for you, your partner and any dependent children
- 75% off all other train company travel tickets
- Retail discounts
- Career development opportunities
Due to the volume of applications we receive the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.
As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.
Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.
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Performance Modelling Manager employer: Abellio
Contact Detail:
Abellio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Modelling Manager
✨Tip Number 1
Familiarise yourself with the specific modelling tools mentioned in the job description, such as Trenissimo or RailSys. Having hands-on experience or even a basic understanding of these tools can set you apart during discussions with our team.
✨Tip Number 2
Prepare to discuss your previous projects where you've successfully implemented performance-based recommendations. Be ready to share specific examples that highlight your ability to influence stakeholders and drive operational change.
✨Tip Number 3
Showcase your analytical mindset by being prepared to interpret complex data during the interview. Think about how you can convert data insights into actionable strategies that align with our goals at West Midlands Trains.
✨Tip Number 4
Demonstrate your collaborative approach by thinking of ways you can work effectively with cross-functional teams. Highlight any past experiences where teamwork led to successful outcomes, as this role requires strong collaboration skills.
We think you need these skills to ace Performance Modelling Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Performance Modelling Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your strong experience in railway performance, timetable planning, and operational modelling. Provide specific examples of projects you've led or contributed to that demonstrate your ability to implement performance-based recommendations.
Showcase Analytical Skills: Since the role requires an analytical mindset, include details about your experience with modelling tools like Trenissimo or RailSys. Discuss how you've interpreted complex data to make informed decisions in previous roles.
Communicate Effectively: As a confident communicator, ensure your application reflects your ability to influence cross-functional stakeholders. Use clear and concise language, and consider including examples of successful negotiations or collaborations you've been involved in.
How to prepare for a job interview at Abellio
✨Showcase Your Analytical Skills
As a Performance Modelling Manager, you'll need to demonstrate your ability to interpret complex data. Prepare examples of how you've used data analysis in previous roles to drive operational improvements and make informed decisions.
✨Familiarise Yourself with Modelling Tools
Make sure you have a good understanding of the modelling tools mentioned in the job description, such as Trenissimo or RailSys. If possible, brush up on your skills or even take a quick online course to show your commitment to mastering these tools.
✨Prepare for Stakeholder Engagement
This role requires strong communication skills and the ability to influence cross-functional stakeholders. Think of instances where you've successfully managed relationships or negotiated with suppliers, and be ready to discuss these experiences.
✨Demonstrate Strategic Thinking
The interviewers will be looking for someone who can think strategically about performance modelling. Be prepared to discuss how you would approach integrating performance insights into real-world improvements and how this could impact customer satisfaction and business planning.
