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- Tasks: Lead discussions on railway closures and manage rail replacement operations for a better customer experience.
- Company: Join Greater Anglia, a key player in the UK railway network, committed to sustainability and customer satisfaction.
- Benefits: Enjoy travel discounts, exclusive deals, wellbeing support, and family-friendly policies.
- Why this job: This role offers growth opportunities across teams and a chance to impact the future of rail travel.
- Qualifications: Candidates should be 18+, organised, detail-oriented, and have an understanding of rail industry processes.
- Other info: Applications close on 6th June 2025; apply early as vacancies may close sooner.
The predicted salary is between 36000 - 60000 £ per year.
Kickstart Your Career with Greater Anglia! Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate our customer’s travel experience.
About The Role
The Engineering Access Manager leads the Greater Anglia discussions with Network Rail on when the railway is closed for engineering work and is critical that closures are aligned with customer demand. The Rail Replacement Manager oversees the provision of all rail replacement operations on the Greater Anglia network, ensuring that the operations are financially efficient as well as providing excellent customer experience. The support manager role will work across both areas but bringing closer working and alignment.
The Role
- Responsible for late notice engineering possession requests, including any internal discussion and fact finding if required.
- Compile and maintain an engineering possession database and upload to the Intranet, including known special events.
- Liaise with the wider business, including the communication of the engineering possession plan and any revisions to the plan. This will include regular updates to finance, marketing, rail replacement, customer services, etc.
- Manage all engineering possession and disputes trackers.
- You will be supporting and deputising for (when required) the Engineering Access Manager and the Rail Replacement Manager in things such as engineering possession planning, potential conflicts between engineering possession planning and planned roadworks on rail replacement bus routes, yearly rail replacement budget forecast and other tasks as required.
We’re Looking For Candidates Who Have:
- An understanding of rail industry engineering possession planning processes and timescales.
- An understanding of rail industry train planning processes, timescales and operating procedures and arrangements as relates to the train plan.
- A good level of communication skills with experience of negotiating as well as being computer literate.
- The ability to prioritise their own workload and are well organised.
- Attention to detail.
- A good standard of general education is needed for this role and candidates must be aged 18 or over.
This is an excellent developmental role, as you will be working across two teams within the Planning team.
What’s In It For You?
- Travel Discounts: Enjoy free travel on Greater Anglia and 75% off fares with other train operators, plus discounts for eligible family members too!
- International Adventures: After 12 months, unlock discounted international travel for you and your family.
- Exclusive Discounts: Access the Greater Anglia Hapi App for deals on shopping, dining, and fun days out.
- Vouchers for Loved Ones: Get 12 annual discount vouchers for family and friends to travel on Greater Anglia services.
- Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
- Pension Perks: Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
- Family-Friendly Policies: We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
- Save While You Spend: Cycle to work and tech purchase schemes once you pass probation.
The closing date for all completed applications is on Friday 6th June 2025. Please note vacancies can close earlier due to high influx of candidate applications.
At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.
Join Us and Experience:
- Inclusivity & Respect: Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
- Community & Teamwork: Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.
- Pride & Progress: Contribute to meaningful change and a sustainable future, with continuous improvement as the norm.
Ready to Bring Your GA Game?
Engineering Access and Rail Replacement Support Manager employer: Abellio
Contact Detail:
Abellio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Access and Rail Replacement Support Manager
✨Tip Number 1
Familiarise yourself with the rail industry engineering possession planning processes. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and the company.
✨Tip Number 2
Network with current employees or professionals in the rail industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've had to manage multiple priorities or resolve conflicts. This will showcase your organisational skills and ability to work under pressure, both of which are crucial for this role.
✨Tip Number 4
Stay updated on Greater Anglia's recent projects and initiatives. Being knowledgeable about the company's current operations will allow you to tailor your discussions and show genuine interest during the interview.
We think you need these skills to ace Engineering Access and Rail Replacement Support Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Engineering Access and Rail Replacement Support Manager position. Tailor your application to highlight relevant experiences and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your relevant experience in the rail industry, particularly in engineering possession planning and train operations. Use bullet points for clarity and ensure it is well-organised and free from errors.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Greater Anglia. Highlight specific examples of your communication skills, organisational abilities, and any relevant experience in managing projects or teams within the rail sector.
Proofread Your Application: Before submitting, take the time to proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at Abellio
✨Understand the Rail Industry
Make sure you have a solid grasp of rail industry engineering possession planning processes and train planning procedures. Familiarise yourself with the specific terminology and current practices, as this will demonstrate your commitment and knowledge during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with various departments, be prepared to discuss examples of how you've effectively communicated in past roles. Highlight any experience you have in negotiation or conflict resolution, as these skills are crucial for the position.
✨Demonstrate Organisational Skills
The ability to prioritise tasks and manage your workload is essential. Be ready to share specific instances where you've successfully organised projects or managed competing deadlines, showcasing your attention to detail and efficiency.
✨Prepare Questions About the Role
Show your enthusiasm by preparing thoughtful questions about the Engineering Access and Rail Replacement Support Manager role. Inquire about the challenges the team currently faces or how success is measured in this position, which will reflect your genuine interest in contributing to Greater Anglia.
