At a Glance
- Tasks: Be the voice of Abel, providing exceptional customer care and support.
- Company: Join a B Corp certified company committed to sustainability and organic food.
- Benefits: Flexible remote work, competitive pay, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to positive change and career development.
- Why this job: Make a real difference in the world while helping customers enjoy organic products.
- Qualifications: Strong communication skills and a passion for sustainability.
Who are we? Abel has saved over 60 million plastic bags by using reusable boxes for our food deliveries and finding alternatives to plastic long before it hit the headlines. We are forever challenging ourselves to find the most positive way to do business and want everyone to eat organic because it’s one way to save the future. It’s these values that enabled us to become B Corp certified; an optional audit we’ve gone through to recognise how we put people and planet before profit, as well as help us find room for further improvement. We’re looking for more people to join our team of over 600, to share our passion for doing the right thing even bigger and better than we do already. In a fast-paced and competitive market, we know it’s our people who make the difference. We’ve learnt how important it is to recognise, develop and promote from within; and that trusting people lets them come up with the best ideas and that helps our entrepreneurial spirit to thrive.
Role Summary: First things first; this is not just any customer care role. Our wonderful team is the voice of Abel.
Remote Customer Care Team Member (fixed term contract) in Bournemouth employer: Abel & Cole
At Abel, we pride ourselves on being a forward-thinking employer that prioritises sustainability and employee well-being. Our remote Customer Care Team Members enjoy a supportive work culture that fosters personal growth and innovation, with opportunities for career advancement within our B Corp certified organisation. Join us in making a meaningful impact while working alongside passionate individuals dedicated to creating a better future for our planet.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Care Team Member (fixed term contract) in Bournemouth
✨Tip Number 1
Get to know Abel's values and mission inside out. When you’re chatting with us, show that you’re not just interested in the role but also passionate about our commitment to sustainability and organic food. It’ll make you stand out as someone who truly aligns with our ethos!
✨Tip Number 2
Practice your customer care skills before the interview. Think about how you’d handle tricky situations or customer queries. We love seeing candidates who can think on their feet and demonstrate empathy, so be ready to share examples from your past experiences.
✨Tip Number 3
Don’t underestimate the power of a follow-up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and genuinely interested in joining our amazing team at Abel. Let’s make a difference together!
We think you need these skills to ace Remote Customer Care Team Member (fixed term contract) in Bournemouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for sustainability and organic food shine through. We want to see how you connect with our values and why you’re excited about joining our team.
Tailor Your Application:Make sure to customise your application for the Customer Care role. Highlight any relevant experience and skills that align with what we’re looking for, so we can see how you’d fit right in with our team.
Be Authentic:Don’t be afraid to show your personality! We appreciate authenticity, so let us get to know the real you in your written application. Share your unique experiences and perspectives that make you a great candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Abel & Cole
✨Know the Company Inside Out
Before your interview, take some time to really understand Abel's mission and values. Familiarise yourself with their commitment to sustainability and how they challenge the norm in the food delivery industry. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Customer Care Skills
Prepare specific examples from your past experiences that highlight your customer care skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. Abel is looking for someone who can embody their values in every interaction, so make sure to demonstrate your passion for helping others.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, company culture, or future initiatives at Abel. This shows that you're not just interested in the role, but also in how you can contribute to their mission and grow within the company.
✨Be Yourself and Stay Positive
Abel values authenticity and a positive attitude. During the interview, let your personality shine through and don’t be afraid to share your enthusiasm for their work. A friendly, upbeat demeanour can go a long way in making a lasting impression!
