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For Companies At a Glance
- Tasks: Support branch administration and ensure efficient operations while promoting excellent customer care.
- Company: Join a pioneering company with over 60 years of experience in security systems.
- Benefits: Enjoy free parking, company pension, discounts, and long service rewards.
- Other info: Full training provided; opportunities for personal and professional growth.
- Why this job: Be part of a respected team and develop your skills in a dynamic environment.
- Qualifications: Must be organised, IT literate, and have excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Monday to Friday 9-5pm
Office based TA2 6BJ
Benefits:
- Free Parking
- Company Pension
- Long service annual leave rewards
- Employee Assistance Programme
- Retailer/Restaurant/gym discounts
The Company
Having recently celebrated over 60 years in business, this pioneering and multi-award winning company is the UKs largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our multiple regional offices.
We are currently looking for a Senior Administrator. Working from our office based in Taunton TA2 6BJ, you must be enthusiastic with a willingness to learn new skills. Full training will be provided.
The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers expectations.
The successful Administrator will be:
- Self-confident
- Organised and articulate
- IT literate
- Excellent attention to detail
- Confident on the telephone
Main duties:
- Using Company data-base to create PDA job sheets with accurate information for engineers; ensuring PDA job sheets are checked daily: processed for return visits, information passed to sales, invoiced and cleared as completed.
- Process contracts, creation of Job Packs containing specifications, records, log books and all other related documentation to the engineering team.
- Liaise with customers on all aspects of their contract.
- Ensuring that on receipt of information from sales personnel, quotations are made available for delivery within 3 working days maximum.
- Apply for police response with County police forces; be able to resolve queries and police response problems to the satisfaction of the customer.
- Liaise with customers where necessary, to agree acceptable start dates for all/any pre booked visits.
- Ensure that all engineers have works booked in advance to fulfil their working day.
- Regular periodic reviews of open job sheets and orders not invoiced report ensuring that invoices are raised in a timely manner. Raising invoices and credit notes, where required and as directed.
- Fulfilling company procedures for Resale & Retention of contracts. Processing contract closures and transfers.
- Carry out general office duties as necessary - filing, scanning and outgoing mail.
- Maintain a full awareness of changes or upgrades to Company computer programmes attending training courses as required.
- Support other Branch colleagues to achieve a branch team effort.
Equal Opportunities
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!
Senior Administrator in Taunton employer: Abel Alarm Company Ltd
Contact Detail:
Abel Alarm Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Administrator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value customer care and teamwork. Think about how your skills can contribute to their mission and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Senior Administrator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Administrator in Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your past experiences align with the responsibilities listed in the job description. We love seeing genuine passion!
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially in an administrative role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy, which is a great fit for the role. We can’t wait to hear from you!
How to prepare for a job interview at Abel Alarm Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and recent achievements. Understanding their role in the Electronic, Fire and Security Systems industry will help you tailor your answers and show genuine interest.
✨Show Off Your Organisational Skills
As a Senior Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Practice Your Customer Care Approach
Since customer care is a big part of the role, think of scenarios where you’ve gone above and beyond for a customer. Be ready to discuss how you would handle customer queries and ensure satisfaction, as this will highlight your commitment to high-level service.
✨Brush Up on Your IT Skills
Make sure you’re comfortable with common office software and any specific tools mentioned in the job description. If you have experience with databases or invoicing systems, be prepared to discuss that. Showing confidence in your IT literacy will set you apart.