At a Glance
- Tasks: Support branch administration, manage contracts, and ensure excellent customer care.
- Company: Join the UK's largest privately owned provider of Electronic, Fire and Security Systems.
- Benefits: Free parking, company pension, discounts, and long service rewards.
- Other info: Full training provided in a supportive and dynamic environment.
- Why this job: Be part of a pioneering company with over 60 years of success and growth.
- Qualifications: Organised, IT literate, and confident with excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Monday to Friday 9-5pm
Office based TA2 6BJ
Benefits:
- Free Parking
- Company Pension
- Long service annual leave rewards
- Employee Assistance Programme
- Retailer/Restaurant/gym discounts
The Company
Having recently celebrated over 60 years in business, this pioneering and multi-award winning company is the UK's largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our multiple regional offices.
We are currently looking for a Senior Administrator. Working from our office based in Taunton TA2 6BJ, you must be enthusiastic with a willingness to learn new skills. Full training will be provided.
The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers' expectations.
The successful Administrator will be:
- Self-confident
- Organised and articulate
- IT literate
- Excellent attention to detail
- Confident on the telephone
Main duties:
- Using Company database to create PDA job sheets with accurate information for engineers; ensuring PDA job sheets are checked daily: processed for return visits, information passed to sales, invoiced and cleared as completed.
- Process contracts, creation of Job Packs containing specifications, records, log books and all other related documentation to the engineering team.
- Liaise with customers on all aspects of their contract.
- Ensuring that on receipt of information from sales personnel, quotations are made available for delivery within 3 working days maximum.
- Apply for police response with County police forces; be able to resolve queries and police response problems to the satisfaction of the customer.
- Liaise with customers where necessary, to agree acceptable start dates for all/any pre booked visits.
- Ensure that all engineers have works booked in advance to fulfil their working day.
- Regular periodic reviews of open job sheets and orders not invoiced report ensuring that invoices are raised in a timely manner. Raising invoices and credit notes, where required and as directed.
- Fulfilling company procedures for Resale & Retention of contracts. Processing contract closures and transfers.
- Carry out general office duties as necessary - filing, scanning and outgoing mail.
- Maintain a full awareness of changes or upgrades to Company computer programmes attending training courses as required.
- Support other Branch colleagues to achieve a branch team effort.
Equal Opportunities
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!
Locations
Senior Administrator in Somerset, Taunton employer: Abel Alarm Company Ltd
As the UK's largest privately owned provider of Electronic, Fire and Security Systems, our company offers a dynamic work environment in Taunton, where employees are valued and encouraged to grow. With benefits like free parking, a company pension, and discounts at various retailers, we foster a supportive culture that prioritises employee well-being and development, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Administrator in Somerset, Taunton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and attention to detail, as these are key for a Senior Administrator role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at Abel Alarm.
We think you need these skills to ace Senior Administrator in Somerset, Taunton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how your past experiences align with the responsibilities listed in the job description. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and get straight to the point. We appreciate straightforward communication, especially since you'll be liaising with customers and colleagues alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Abel Alarm!
How to prepare for a job interview at Abel Alarm Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and services. Understanding their role in the Electronic, Fire and Security Systems industry will show your enthusiasm and help you connect your skills to their needs.
✨Show Off Your Organisational Skills
As a Senior Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past. Bring a notepad to jot down important points during the interview; it demonstrates your attention to detail and readiness to take notes.
✨Practice Your Customer Care Approach
Since customer care is a big part of the role, think of scenarios where you’ve successfully handled customer queries or complaints. Be ready to discuss how you would ensure high levels of customer satisfaction in your new role.
✨Be IT Savvy
Brush up on your IT skills, especially any software mentioned in the job description. If you have experience with databases or invoicing systems, be prepared to talk about it. Showing that you’re tech-savvy will give you an edge in the interview.
