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- Tasks: Support branch administration and provide excellent customer service.
- Company: Join the UK's largest privately owned provider of Electronic, Fire and Security Systems.
- Benefits: Enjoy a competitive salary, company pension, and free onsite parking.
- Other info: Full training provided in a supportive and inclusive environment.
- Why this job: Be part of a pioneering company celebrating 60 years of success.
- Qualifications: Must be organised, IT literate, and have great attention to detail.
The predicted salary is between 20000 - 27000 £ per year.
Benefits:
- Company Pension
- Long service annual leave rewards
- Employee Assistance Programme
- Retailer/Restaurant/gym discounts
- Free onsite parking
The Company:
Due to celebrate 60 years in business, this pioneering and multi-award winning company is the UK’s largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our 13 local offices.
The Role:
We are currently looking for an experienced Administrator. Working from our branch based in Taunton, you must be enthusiastic with a willingness to learn new skills. Full training will be provided. The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customers' expectations.
Main duties:
- Service Desk receiving calls from customers and booking jobs onto our in-house system
- Providing efficient Engineering service control to meet customer service levels
- Dealing with Sales Enquiries
- Ensure relationships with customers are maintained successfully
- Interact, liaise and co-operate with all Company employees
- Support other branch team colleagues to achieve branch targets
Relationships and Roles:
- Answers telephone in a manner that is courteous, and professional at all times
- Carry out duties for other branch administrators during absence
- Adhere to the Companies Health and Safety policies and procedures
- Have a full understanding of the company’s management system (AMS)
- In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management.
The successful Administrator will be:
- Self-confident
- Organised and articulate
- IT literate
- Excellent attention to detail
- Confident on the telephone
- Flexible
Equality, Diversity and Inclusion:
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply!
Job Types: Full-time, Permanent
Pay: Up to £23,809.50 per year
Benefits: Company pension, Free parking, Health & wellbeing programme, On-site parking
Schedule: Monday to Friday
Work Location: In person
Locations
Administrator in Somerset, Taunton employer: Abel Alarm Company Ltd
Contact Detail:
Abel Alarm Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Somerset, Taunton
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the role. First impressions matter, and showing up well-presented can set a positive tone for the rest of the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and appreciation for the opportunity to interview.
We think you need these skills to ace Administrator in Somerset, Taunton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your relevant experience and skills that match the job description, like your organisational skills and IT literacy. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about the opportunity and how your background makes you a great fit for us.
Show Off Your Attention to Detail: As an Administrator, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality and professionalism, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Abel Alarm Company Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and services. Understanding their 60 years in business and their role as a leading provider of Electronic, Fire and Security Systems will show your enthusiasm and commitment.
✨Showcase Your Organisational Skills
As an Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved efficiency. This will demonstrate your ability to handle the branch administration effectively.
✨Practice Your Customer Care Approach
Since customer care is crucial for this role, think about how you would handle various customer scenarios. Practising responses to common queries or complaints can help you convey your confidence and professionalism during the interview.
✨Be Ready to Discuss Teamwork
The role requires interaction with colleagues and supporting team targets. Be prepared to share examples of how you've worked collaboratively in the past, highlighting your flexibility and ability to maintain strong relationships with others.