Student Support Manager (Disability & Inclusion), People in Aberdeen
Student Support Manager (Disability & Inclusion), People

Student Support Manager (Disability & Inclusion), People in Aberdeen

Aberdeen Full-Time 47389 - 56535 £ / year (est.) No home office possible
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Abdn

At a Glance

  • Tasks: Lead disability support services and ensure inclusive practices for all students.
  • Company: University of Aberdeen, committed to high-quality student support.
  • Benefits: Competitive salary, diverse working environment, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to enhancing student experiences.
  • Why this job: Make a real difference in students' lives and promote inclusivity on campus.
  • Qualifications: Experience in disability support and strong leadership skills.

The predicted salary is between 47389 - 56535 £ per year.

The University of Aberdeen is committed to providing high‑quality, inclusive support for all students, ensuring they can fully engage with their studies and university life. The increasing number of disabled students, and the expansion of inclusive practice requirements across the sector, have resulted in growing expectations and complexity within disability support provision.

We are seeking to appoint a Student Support Manager (Disability & Inclusion) to lead our disability and specialist support provision, ensuring we continue to meet our legal obligations under the Equality Act 2010 and deliver on our commitments under the Aberdeen 2040 strategy. This role will play a critical part within Student Support Services, providing specialist leadership, oversight of complex casework, and management of service delivery and resources.

The role will also play an important part of the Student Support Management Team, with responsibilities relating to the development of the operation and policies linked to the University’s support for disabled students, and the wider student population. The postholder will also support the wider teams in Student Support Services through the provision of duty manager cover to support the team on escalations and the management of crisis situations.

The Student Support Manager (Disability & Inclusion) will have operational responsibility for the University's provision of study-related support for disabled students, leading a team of specialist Advisers overseeing the delivery of high quality, person centred services to disabled students. This includes management of complex cases and complaints, implementation of reasonable adjustments, ensuring compliance with legal duties, and driving forward inclusive practice.

Salary will be at the appropriate point on the Grade 7 scale, £47,389 - £56,535 per annum, and negotiable with placement according to qualifications and experience.

Informal enquiries should be made to Jemma Murdoch, Acting Head of Student Support Services.

In accordance with the UKVI immigration rules, it is with regret that this role DOES NOT MEET THE SALARY REQUIREMENTS for sponsorship under the Skilled Worker route. For this role, the successful candidate must be able to demonstrate their right to work in the UK prior to commencing employment and obtain the right to work in the UK. Information on other visa options is available.

The closing date for the receipt of applications is 6 May 2026. The Directorate of People embraces a diverse working environment and recognises the many benefits this can bring. Applications from individuals from across all of the equality protected characteristics are encouraged.

Please Note: If you are unable to complete an application online, please contact the Recruitment Team to make alternative arrangements for submitting your application within plenty of time before the advertised post closes.

Student Support Manager (Disability & Inclusion), People in Aberdeen employer: Abdn

The University of Aberdeen is an exceptional employer, dedicated to fostering an inclusive and supportive environment for all staff and students. With a strong commitment to employee development, the university offers numerous growth opportunities and a collaborative work culture that values diversity and innovation. Located in a vibrant city, employees benefit from a rich academic community and access to various resources aimed at enhancing both personal and professional fulfilment.
Abdn

Contact Detail:

Abdn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Manager (Disability & Inclusion), People in Aberdeen

✨Tip Number 1

Network like a pro! Reach out to current or former employees at the University of Aberdeen on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.

✨Tip Number 2

Prepare for the interview by researching the latest trends in disability support and inclusion practices. We want to impress them with our knowledge and passion for creating an inclusive environment for all students.

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with us. This will help us articulate our thoughts clearly and boost our confidence before the real deal.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how we align with their values and mission.

We think you need these skills to ace Student Support Manager (Disability & Inclusion), People in Aberdeen

Leadership
Case Management
Knowledge of Equality Act 2010
Policy Development
Crisis Management
Inclusive Practice
Communication Skills
Team Management
Problem-Solving Skills
Operational Management
Resource Management
Person-Centred Service Delivery
Compliance Monitoring
Conflict Resolution

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Student Support Manager. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Experience: Don’t just list your previous roles; explain how your past experiences have prepared you for this position. We want to see examples of your leadership and management skills, especially in disability support.

Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon and make sure your application is easy to read. We appreciate straightforward communication, so get straight to the good stuff!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!

How to prepare for a job interview at Abdn

✨Know Your Stuff

Make sure you’re well-versed in the Equality Act 2010 and how it relates to disability support. Brush up on the University of Aberdeen’s policies and the Aberdeen 2040 strategy, as this will show your commitment to inclusive practices.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing complex cases. Think about specific situations where you’ve successfully implemented reasonable adjustments or improved service delivery for disabled students.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to crisis management or escalations. Practise how you would handle these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure.

✨Ask Thoughtful Questions

Prepare insightful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the environment aligns with your values, especially regarding inclusivity and support for students.

Student Support Manager (Disability & Inclusion), People in Aberdeen
Abdn
Location: Aberdeen
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