At a Glance
- Tasks: Oversee planning and coordination of engineering operations in Fire and Security.
- Company: Join a leading company in the Fire and Security sector with great benefits.
- Benefits: Up to £45k salary, office-based role, and generous holidays.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by optimising engineer performance and service delivery.
- Qualifications: Experience in service planning and strong analytical skills required.
The predicted salary is between 40500 - 49500 £ per year.
Up to £45k | Office-Based | Permanent Position | Company Benefits & Holidays | Full-Time
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
The Technical Support (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region.
This role would require you to have a technical background in Fire and Security.
This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs.
What You'll
Doing:
1.
- Planning & Scheduling Oversight
- Manage and optimize engineer scheduling and workload distribution
- Ensure efficient route planning and job allocation
- Balance reactive, PPM, and remedial workloads
- Work closely with field-based managers to align resources
2. - Performance Monitoring & Control
- Monitor performance across the four pillars: Revenue, First Time Fixm, Utilization, and Open Calls
- Monitor daily/weekly performance reports
- Identify trends, risks, and underperformance
- Drive corrective actions with field managers
3. - System & Process Compliance
- Ensure engineers update CASH system in real time
- Monitor job progression, time allocation, and completion data
- Validate travel time and job accuracy
- Ensure data integrity across all systems
4. - Operational Support
- Act as escalation point for scheduling and planning issues
- Support coordination of emergency and high priority works
- Liaise with subcontractors and third parties where required
- Ensure smooth communication between office and field teams
5. - Continuous Improvement
- Identify process inefficiencies and implement improvements
- Support automation and system enhancements
- Drive consistency in operational processes
Key Performance Indicators - Scheduling xiskglj Efficiency
- Engineer Utilisation
- Open Call Backlog Reduction
- System Compliance (CASH accuracy)
- SLA Performance
- Data Accuracy & Reporting Quality
What You'll
Bring
- Experience in service planning, scheduling, or operations
- Strong understanding of Fire & Security service environment
- Experience with service management systems (CASH desirable)
- Strong analytical and reporting capability
Personal Attributes - Highly organised and detail-focused
- Data-driven mindset
- Strong communicator
- Problem-solving and proactive
- Able to manage multiple priorities
Automation Technical Manager Doors, Gates, Barriers & Shutters in Oldham employer: ABCA Group
ABCA Group is an excellent employer, offering a supportive work culture that values teamwork and innovation in the automation sector. With opportunities for professional growth and a competitive benefits package, including a company vehicle and generous holidays, employees can thrive both personally and professionally in the vibrant Croydon area.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Technical Manager Doors, Gates, Barriers & Shutters in Oldham
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like ABCA Group!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Automation Technical Manager Doors, Gates, Barriers & Shutters position at ABCA Group, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when ABCA Group is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Automation Technical Manager Doors, Gates, Barriers & Shutters role at ABCA Group!
We think you need these skills to ace Automation Technical Manager Doors, Gates, Barriers & Shutters in Oldham
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to ABCA Group and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at ABCA Group
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to ABCA Group.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at ABCA Group, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
