- Employee Type Temp Staff - Confirmed
Job Description
This is a temporary role on a 12 month contract.
You will co-ordinate the completion of all Reactive Service Works within a designated region.
- Create weekly workloads and routes for the engineers.
- Ensure engineers have adequate work load for their days, including when jobs fail.
- Order stock which is required for bespoke pre-booked jobs.
- Arranges engineers stock collection so they have a float of stock which is generally required.
- Relay with the clients on booked work.
- Ensures workload scheduled into the diary is planned by Action Due date / client requested.
- Accountable for handling initial telephone inquiries for clients and engineers.
What You'll Bring
- Previous experience managing and planning engineer's workload is essential.
- Previous experience of using a Clik.
- Knowledge of working within the fire and security industry would be preferred.
Personal Attributes
- Communication and interpersonal skills, including good customer service skills.
- Ability to work on own initiative and as part of a team.
- Problem Solving Skills.
- Organisation and prioritising skills.
- Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to co-ordinate and manage scheduled work within agreed timescales.
- Excellent admin skills with knowledge of Microsoft Office and Excel to an intermediate level.
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