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- Tasks: Greet visitors, manage sign-ins, and support staff in a dynamic school environment.
- Company: ABC Teachers, a leading education recruitment agency dedicated to student development.
- Benefits: Weekly pay, free training, pension contributions, and a supportive consultant.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Previous admin or receptionist experience; familiarity with safeguarding is a plus.
- Other info: Join a nurturing team focused on empowering students with special educational needs.
The predicted salary is between 28800 - 43200 £ per year.
Overview
ABC Teachers is seeking a receptionist to work on a full-time basis in a SEN Primary & Secondary School in Stourbridge. This is a dynamic role with plenty of variety, offered initially on a temporary basis with the possibility of moving to a permanent role for the right candidate.
Hours
7am-3.30pm (preferred) or 8am-4.30pm
About the Role
- Greet visitors, professionals (e.g., social workers, therapists), and families in a warm, respectful, and professional manner.
- Manage visitor sign-in/sign-out processes, ensuring safeguarding procedures are followed.
- Answer telephone calls, direct inquiries appropriately, and take clear messages.
- Follow safeguarding procedures and escalate concerns appropriately.
- Ensure confidential information is handled sensitively and securely.
- Support staff in maintaining a calm and safe reception area, especially during heightened situations.
- Liaise with care staff, managers, and external professionals to support smooth coordination of appointments, meetings, and visits.
- Maintain clear communication logs and calendars.
The School
- This school offers specialised education for young people aged 7 to 19, with a strong focus on supporting students with Autism, ADHD, behavioural challenges, Social, Emotional and Mental Health (SEMH) needs, as well as physical and learning disabilities, including visual impairments.
- Located on spacious, well-equipped grounds, the school features small class sizes and regularly provides one-to-one support. This creates a calm, nurturing environment where students benefit from personalised attention and tailored guidance to help them thrive both academically and emotionally.
- The school’s committed staff work collaboratively to support each student in reaching their full potential. A key priority is equipping students with essential life skills and fostering independence to ensure a smooth transition into adulthood.
- At the heart of the school’s ethos is the belief that personal development includes meaningful engagement with the wider community. To promote this, the school has developed a variety of on-site social enterprises such as cafés, farm shops, and heritage centres which offer safe, inclusive environments where both students and adults can build vocational and interpersonal skills through real-world experiences.
About You
- Previous experience in an administrative or receptionist role.
- Experience in a care, education, or residential setting is a plus.
- Basic knowledge of safeguarding and confidentiality requirements.
- Familiarity with systems like Microsoft Office and Outlook.
- Excellent telephone manner.
- Able to work under pressure in a dynamic environment.
- Able to obtain suitable references and a DBS check.
ABC Teachers is committed to safeguarding children, young people, and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service.
About ABC Teachers
ABC Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. We are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. We have branches across the country.
What ABC Teachers offer
- Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system.
- Guaranteed pay scheme (subject to availability and qualifying criteria).
- Pension contributions (subject to a qualifying period).
- Full compliance with AWR (Agency Workers Regulations) to ensure you get the pay and working conditions you are entitled to.
- FREE training to help with your professional development such as Team Teach, Autism Awareness and an online Educare training package.
- Generous refer a friend or colleague bonus scheme.
- Access to a dedicated consultant, who will provide ongoing support.
How to Apply
If you are a candidate who can enthuse, motivate and engage students and would like the challenge of working in a demanding and rewarding environment, we want to hear from you.
Apply today via this website, or for more information about this role and other opportunities across ABC Teachers, please contact our SEND team on (phone number removed).
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RECEPTIONIST / ADMINISTRATOR employer: ABC Teachers
Contact Detail:
ABC Teachers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONIST / ADMINISTRATOR
✨Tip Number 1
Get to know the school and its ethos! Research ABC Teachers and the specific SEN school you're applying to. Understanding their values and mission will help you connect better during interviews.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact. Role-play with a friend or family member to nail that warm and professional greeting.
✨Tip Number 3
Showcase your adaptability! Be ready to discuss how you've handled dynamic environments in the past. Share examples of when you’ve kept calm under pressure – it’s key for this role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of other opportunities that might suit you perfectly!
We think you need these skills to ace RECEPTIONIST / ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a receptionist/administrator. Highlight any relevant experience in administrative roles, especially in care or education settings, and don’t forget to mention your familiarity with safeguarding procedures!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with the job description. Mention specific experiences that demonstrate your ability to handle a dynamic environment.
Showcase Your Communication Skills: Since this role involves greeting visitors and answering calls, make sure to highlight your excellent telephone manner and communication skills in your application. We want to see how you can create a warm and professional atmosphere!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and other opportunities with us at ABC Teachers.
How to prepare for a job interview at ABC Teachers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a SEN school. Familiarise yourself with safeguarding procedures and how to handle sensitive information, as these are crucial in this role.
✨Showcase Your Communication Skills
Since you'll be greeting visitors and answering calls, practice your telephone manner and face-to-face communication. Think about examples from your past experiences where you effectively managed inquiries or diffused tense situations.
✨Demonstrate Empathy and Understanding
In a school setting, especially one focused on SEN, it's important to show that you can connect with students and families. Prepare to discuss how you've supported individuals with diverse needs in previous roles, highlighting your patience and understanding.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's approach to supporting students and how the reception team collaborates with care staff. This shows your genuine interest in the role and the school’s ethos.
