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- Tasks: Lead a dynamic team in a fast-paced delivery environment and ensure top-notch customer service.
- Company: Join The Sofa Delivery Company, part of the DFS group, known for its inclusive culture.
- Benefits: Enjoy competitive pay, a 4-on, 4-off shift pattern, and generous discounts on products.
- Why this job: Make a real impact by delivering exceptional experiences and leading a supportive team.
- Qualifications: Experience in team management, customer service, and problem-solving is essential.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, we’re all about delivering moments that matter. As a Shift Manager, you’ll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work. You’ll support the Warehouse and Driving teams, ensure compliance and high service standards, and help recruit, onboard, and train new colleagues to set them up for success so they can create great customer experiences.
At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. We’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. We’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We’re proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.
What You’ll Be Doing
- Overseeing daily operations of the Customer Delivery Centre (CDC).
- Ensuring every delivery is completed safely, efficiently, and to a high standard.
- Supporting the Customer Delivery Manager in building strong customer relationships.
- Leading, coaching, and developing your team to deliver their best work.
- Managing compliance for vehicles, trailers, and driver regulations.
- Maintaining high standards of health, safety, and housekeeping.
- Assisting with recruitment and onboarding of new team members.
The role is for you if...
- You’re passionate about customer service and operational excellence.
- You take pride in leading a team and driving great performance.
- You thrive in a fast-paced, hands-on environment.
- You have budget management experience.
- You’re a great problem solver who enjoys a challenge.
- You have experience in team management, planning, and compliance.
- You love working as part of a supportive, fun, and inclusive team.
The Sofa Delivery Company Benefits
- Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.
- Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge.
- Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.
- Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.
- Career Growth: Tools, training, and support to help you grow with us.
- Enhanced Leave: Maternity, paternity, adoption leave, and more.
Join us, and let’s deliver moments that matter - together.
Shift Manager in Glasgow employer: ABC Marketing Strategy Stop
Contact Detail:
ABC Marketing Strategy Stop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Sofa Delivery Company on LinkedIn. A friendly chat can give us insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want to show how our experience aligns with their mission of delivering great customer experiences.
✨Tip Number 3
Show off our leadership skills! During interviews, share specific examples of how we’ve successfully led teams in fast-paced environments. This will highlight our ability to thrive in the role of Shift Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets into the right hands and shows that we’re serious about joining The Sofa Delivery Company.
We think you need these skills to ace Shift Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Shift Manager role. Highlight your experience in team management and customer service, as these are key aspects of the job. We want to see how you can bring your unique skills to our fast-paced environment!
Show Your Passion: Let your enthusiasm for operational excellence shine through in your application. Share examples of how you've led teams to success or improved processes in previous roles. We love candidates who are genuinely excited about delivering great customer experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity, and it helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at ABC Marketing Strategy Stop
✨Know the Company Inside Out
Before your interview, take some time to research The Sofa Delivery Company. Understand their mission, values, and what makes them unique in the delivery industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team or resolved conflicts. Highlight how you motivate others and ensure high performance, as this is key to the role.
✨Prepare for Operational Scenarios
Expect questions about operational challenges and how you would handle them. Brush up on your problem-solving skills and think of scenarios related to compliance, safety, and customer service. Being able to demonstrate your ability to think on your feet will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
