Assistant Practice Manager (1987) in London

Enterprise Chambers is a leading commercial chancery set of barristers specialising in commercial and chancery, company, insolvency and restructuring, banking and property law. Enterprise Chambers comprises barristers spread across three sites. With offices in London, Bristol and Leeds, Enterprise Chambers has nationwide coverage and local knowledge. Members regularly appear at all levels of courts and tribunals, as well as at mediations and arbitrations. Chambers are now seeking an Assistant Practice Manager to join their team. This is an exciting opportunity for a Junior Clerk or APM looking to take the next step in their career within a supportive, collaborative and forward-thinking set of chambers.

Assistant Practice Manager Job Description:

• Clerking: Developing sound knowledge of Chambers areas of practice and the practices of all individual members and keeping up to date with developments and market trends. Sharing this knowledge with other members of the clerking and business development team.
• Ensuring that the clerks room is considered to be the best at the Bar, offering a proactive, dynamic and efficient service to all members of Chambers (and specifically barristers within your team), solicitors and other professional clients at all times.
• Working collaboratively with the other clerks, ensuring that information and developments are consistently communicated.
• Line management, supervision and professional development of the junior clerks.
• Assisting the practice manager with practice development meetings with members of Chambers to establish a progressive and effective long-term approach to practice development and career targets (e.g. taking Silk).
• Providing estimates and quotations for work and negotiating fees.
• Professional management of the diaries of all members of your team (and all members in the event required).
• Preparing for and attending, as required, appointments to fix hearings in all divisions of the High Court and County Courts, and ensuring that all relevant details are fully recorded on the management system.
• Ensuring that a high quality level of support is received by members of your team (and other members of chambers as necessary) at all times in relation to their attendances at court and at conferences.
• Using the LEX system to oversee accurate record-keeping including data capture in relation to enquiries/instructions/case descriptions, agreeing contracts, general case management and the generation of reports from this system as required.
• Ensuring compliance with all regulatory requirements in the BSB handbook and all other professional fiscal and regulatory requirements relevant to the management of Chambers and the practices of individual members.
• Working collaboratively with the Fees Clerk in respect of credit control matters.
• Ensuring Chambers work allocation is done in a fair manner across all centres and in line with direction from the Fair Allocation of Work committee.
• Any other task which may be required of you by the Senior Clerk.

Business Development:

• Working collaboratively with the Senior Clerk, Practice Managers and Members to support the activities of Chambers business development initiatives, and support relevant marketing activities.
• Ensuring a coordinated approach to client relationships, identifying opportunities to match client needs to Chambers capabilities.
• Being proactive in managing opportunities to cross-sell, improving internal communications and following up on agreed actions.
• Assisting in developing client communications and care mechanisms including regular client visits, feedback and satisfaction monitoring, service reviews and proactive discussions about improvements, and innovations to improve client service and relationships.
• Promoting Chambers generally and attending functions such as seminars and other marketing initiatives.

General Management Responsibilities:

• Being an active member of any sub-committees set up in Chambers, particularly those with a business development and/or marketing function.
• Ensuring that the clerking team always provides and maintains a first class, courteous and professional service.
• Contributing to the creation of an open culture between staff members and members of Chambers, one in which individuals feel able to share ideas and express opinions.
• Providing feedback to members and Chambers senior management on work undertaken by the clerking team.
• Reporting back on successful meetings with solicitors and other professional clients, sharing client and industry developments.

All applicants are requested to complete an Equality, Diversity & Inclusion form. For all enquiries please contact: ABC Partnership - 0203 890 8190 – enquiries@abcllp.com. To apply for this role please email a comprehensive CV and covering letter to Georgina Sundown – Georgina@abcllp.com & Sam Biggerstaff - sam@abcllp.com. All third-party applications will be forwarded to ABC Partnership Ltd. ABC are committed to equality and to fostering diversity in our profession. We will treat everyone equally and irrespective of their age, background, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity status, race, religion or belief, sex or sexual orientation. Please advise us in advance of the interview if you have any access needs (including those arising from neurodiversity) and/or require reasonable adjustments for the interview so that we can make appropriate arrangements.