Manager, Internal Communications in London

Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours. Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.

As a trusted partner for purpose‑built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.

The Manager of Internal Communications is responsible for shaping ABBYY’s employer brand, fostering employee engagement, and driving a cohesive internal communications strategy. This role ensures that ABBYY’s culture, values, and EVP (Employer Value Proposition) are effectively communicated both internally and externally. As a strategic partner to leadership, this individual will advise executives on communication best practices, employer branding initiatives, and workforce engagement strategies. The ideal candidate will act as a bridge between HR, Communications, Marketing, and Talent Acquisition.

• Internal Communications & Employee Engagement

• Own and optimize all internal channels (intranet, email, MS Teams, newsletters, videoconferencing, etc.) to ensure clarity, consistency, and engagement.
• Partner with leadership to craft messages, town halls, newsletters, and company‑wide announcements.
• Partner with HR to drive strategic messaging across the employee lifecycle (onboarding, performance, development, offboarding).
• Partner with the business to support organizational transformation and culture initiatives with clear, empathetic communication.
• Monitor internal sentiment and address misinformation or concerns proactively.
• Partner with the business to create programs that foster belonging, recognition, and retention (e.g., awards, milestone celebrations).
• Partner with leadership, HR and Admin functions to plan global and team meetings, summits, and corporate events (virtual/in‑person).

• Define, refine, and globally promote ABBYY’s Employer Value Proposition (EVP) to differentiate us in the talent market.
• Monitor and enhance ABBYY’s employer reputation across platforms (Glassdoor, Indeed, social media), addressing feedback and implementing improvement strategies.
• Partner with Marketing to optimize ABBYY’s careers website, LinkedIn, Glassdoor, Instagram and other platforms to attract top talent.
• Develop targeted campaigns (digital, events, PR) to engage passive and active candidates.
• Partner with the business to organize and attend job fairs, industry conferences, and virtual hiring events.
• Partner with Marketing/PR to showcase ABBYY’s workplace culture through media, awards (e.g., Great Place to Work), and employee advocacy.
• Work closely with Talent Acquisition to provide branding assets, messaging, and training to recruiters.

• 5+ years in employer branding, internal communications, or HR marketing, preferably in tech/SaaS.
• Ability to translate business goals into compelling narratives for employees and candidates.
• Proven success partnering with C‑suite, HR, Marketing, and Talent Acquisition.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis, reporting, and presentations.
• Ability to work effectively with distributed teams in a fast‑paced, global environment.
• Comfortable navigating ambiguity and evolving priorities.
• High proficiency in English (written and spoken) is required.
• Bachelor’s degree in Communications, HR, Marketing, or related field preferred but not required (or experience in lieu of degree).

Here are some of our local benefits:

• Work from home, or hybrid.
• Private health insurance.
• Private pension (up to 5% EE and 4% ER).
• Volunteering Time Off (2 days/year).

Join ABBYY, and you will:

• Love how you work: We provide remote and hybrid working options to fit all lifestyles. We use flexible hours across most of our teams to allow you to find your own definition of balance. Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about. To ensure your family is cared for, we offer paid parental leave in all our locations.
• Love whom you work with: We are a global team of 600+ colleagues, spread across 15 countries on four continents. With colleagues representing 30+ nationalities, our workforce reflects the world. Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents. We are guided by the values of respect, transparency, and simplicity. "Team Environment" is in the top three highest‑scoring drivers of engagement across all of our departments.
• Love what you work on: We are a company with more than 35 years of experience in the technology market; Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK; We have modernized the capture market by creating the first low‑code/no‑code IDP platform. Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process; Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.

ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.