At a Glance
- Tasks: Lead a team managing clinical trial payments across 50+ countries.
- Company: Join AbbVie, a leader in innovative medicines tackling serious health issues.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Bachelor's degree preferred; 8+ years in clinical budgets or payments required.
- Other info: AbbVie values diversity and is committed to equal opportunity.
The predicted salary is between 36000 - 60000 £ per year.
AbbVie Guide Post, England, United Kingdom
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AbbVie Guide Post, England, United Kingdom
23 hours ago Be among the first 25 applicants
Join to apply for the OUS Clinical Site Payments Supervisor role at AbbVie
Company Description
AbbVie\’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Company Description
AbbVie\’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
The OUS Clinical Site Payments Supervisor will provide leadership and guidance to direct staff and manage the daily activities associated with the execution and oversight of clinical trial payments including contract entry, invoice monitoring and shopping cart creation for 50+ countries. This position will facilitate appropriate resolutions when needed, ensure agreed upon actions are completed and closed in a timely manner, and participate in the development and implementation of process improvements with minimal supervision. Serving as primary contact for escalations, this position will support stakeholders with resolutions. Strong leadership with the ability to lead without authority and effective interpersonal communication is necessary to be successful in this role.
Key Responsibilities Include:
- Manage the daily operational activities of inbox support resulting in resolution or categorization while directing and prioritizing workload for direct reports.
- Primary support includes contract entry, invoice monitoring and shopping cart creation for 1 or more countries.
- Payment business process owner for the purchasing process within SAP for clinical site contracts, monitors and evaluates the effectiveness to ensure timely and efficient processes/handoffs. Liaison with applicable affiliates including CSM, local finance & OUS Contracting.
- Identify opportunities for process improvements related to standard operating procedures within Clinical Site Payments; upstream/downstream processes.
- Responsible for development and maintenance of training materials.
- Continue to improve training, interpretation and guidance on new processes and system functionality to support the project planning, budgeting and resource management. Develop and provide training, presentations and interpretation / guidance to support process / systems and foster best practices. Serve as process / system subject matter expert.
- Supervise a team of 4 or more and evaluate the performance of those individuals; is accountable for the effective performance of the team/individuals.
- Responsible for ensuring all activities are executed in compliance with AbbVie policies, procedures and SOP’s.
Qualifications
- Bachelor degree or equivalent tertiary qualifications required with a concentration in Finance, Accounting or Business preferred. Minimum 8+ years of progressive and related experience in clinicalbudgets/contracts/payments/systems.
- Previous supervisory experience desired
- SAP experience and familiarity with clinical studies is preferred.
- Must be able to manage multiple priorities and adapt quickly to change to achieve required timelines.
- Excellent analytical skills, ability to analyze large volume of data and provide solutions. Proficient in Microsoft Excel and Power Point.
- Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion. Leadership and stakeholder management skills preferred.
- Competent in project management and appropriately prioritizes multiple projects/tasks.
- Build and drive team/function relationships, strategy development and plan execution. Anticipate and lead issue resolution. Demonstrates ability to influence others and ‘lead without authority’ evidenced by interactions with Business Partners
- Acts as a mentor to others and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.
- Must have clear leadership skills that minimally include strong written and effective interpersonal communication; capability to clearly present, influence, and logically justify proposals; sound judgment; negotiation and conflict management; effective communication across cultures and disciplines; relationship building and fostering teamwork; and training experience.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only – to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Legal, Management, and Other
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Industries
Pharmaceutical Manufacturing and Biotechnology Research
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Clinical Site Payments Supervisor (OUS) employer: AbbVie
Contact Detail:
AbbVie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Site Payments Supervisor (OUS)
✨Tip Number 1
Familiarise yourself with AbbVie's mission and values. Understanding their focus on innovative medicines and solutions will help you align your responses during interviews, showcasing how your experience and goals fit with their objectives.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Since the role requires supervising a team, be prepared to discuss specific examples of how you've successfully led teams and resolved conflicts in previous positions.
✨Tip Number 3
Brush up on your SAP knowledge and any relevant clinical study experience. Being able to speak confidently about your familiarity with these systems will demonstrate your readiness for the technical aspects of the role.
✨Tip Number 4
Network with current or former AbbVie employees on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Clinical Site Payments Supervisor (OUS)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Clinical Site Payments Supervisor position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in clinical budgets, contracts, and payments. Mention any supervisory roles you've held and how they relate to the responsibilities of this position.
Showcase Leadership Skills: Since the role requires strong leadership abilities, provide examples of how you've successfully led teams or projects in the past. Use specific metrics or outcomes to demonstrate your impact.
Tailor Your Application: Customise your CV and cover letter to reflect AbbVie's mission and values. Mention your alignment with their goals in innovative medicine and how your skills can contribute to their success.
How to prepare for a job interview at AbbVie
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Clinical Site Payments Supervisor. Familiarise yourself with clinical trial payments, contract entry, and invoice monitoring, as these are key aspects of the role.
✨Showcase Leadership Skills
Since this position involves supervising a team, be prepared to discuss your leadership style and experiences. Highlight instances where you've successfully led teams or projects, especially in complex environments.
✨Prepare for Process Improvement Discussions
AbbVie values innovation and efficiency. Think of examples where you've identified opportunities for process improvements in your previous roles. Be ready to discuss how you implemented these changes and the impact they had.
✨Demonstrate Analytical Skills
The role requires strong analytical skills, so be prepared to discuss how you've handled large volumes of data in the past. Bring examples of how your analysis led to actionable insights or solutions in your previous positions.