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- Tasks: Process customer orders and manage standing orders using Salesforce.
- Company: Join Abbott, a global leader in healthcare focused on diabetes management.
- Benefits: Enjoy competitive salaries, private healthcare, and a flexible benefits scheme.
- Why this job: Be part of a team revolutionizing diabetes care with innovative technology.
- Qualifications: Customer service experience and proficiency in MS Office required.
- Other info: Abbott values diversity and offers diverse career opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an Order Entry Clerk to join the team, this position works out of our Maidenhead location in the Diabetes Division. We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.
As the Order Entry Clerk you will process orders received from the Salesforce and Customers using the order entry ordering system.
What You’ll Do
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Processing orders from customers, Sales & Hospital Teams
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Standing order management
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To prioritise and process;
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Field Force orders via Salesforce.com
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Maintain standing orders programme in line with contracts for sales regions.
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Release standing orders
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Business to Business Orders.
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Credit/Debit card orders.
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Direct to Consumer orders.
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Webinar orders.
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Processing of debits and credits from the tracker
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Answer order entry helpline, take orders and handle enquiries.
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Create and maintain customer master data.
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Maintain accuracy and security of customer information and NHS data on the database.
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Prepare monthly and ad hoc reports using reporting tools and programmes provided.
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Answer & respond to queries & requests from MEDUK.
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Customer Service Experience
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Experience using symphony/SAP
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Experience of working with MS office.
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews., To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
Order Entry Clerk employer: Abbott
Contact Detail:
Abbott Recruiting Team
+442246674913
corpjat@abbott.com
StudySmarter Expert Advice 🤫
We think this is how you could land Order Entry Clerk
✨Tip Number 1
Familiarize yourself with Salesforce and any order entry systems that are commonly used in the healthcare industry. Understanding how to navigate these platforms will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your customer service experience, especially if you've dealt with order processing or inquiries before. Be ready to share specific examples of how you've successfully handled customer requests or resolved issues.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel, as you'll likely need to prepare reports and manage data. Being proficient in these tools can set you apart from other candidates.
✨Tip Number 4
Research Abbott's Diabetes Division and their products. Understanding their mission and the technology they use will not only help you in the interview but also show your genuine interest in the role and the company.
We think you need these skills to ace Order Entry Clerk
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Order Entry Clerk position. Understand the key responsibilities and required skills, such as experience with Salesforce and MS Office, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in order processing, customer service, or using relevant software like Symphony/SAP. Provide specific examples of how you've successfully managed orders or customer inquiries in the past.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as attention to detail, organizational skills, and ability to handle multiple tasks. Mention any experience you have with maintaining customer data accuracy and security.
Craft a Strong Cover Letter: Write a personalized cover letter that expresses your enthusiasm for the role and the company. Explain why you are a good fit for the Order Entry Clerk position and how you can contribute to the Diabetes Division's mission.
How to prepare for a job interview at Abbott
✨Know the Products
Familiarize yourself with the life-changing products that the company offers, especially those related to diabetes management. Understanding how these products work and their benefits will help you demonstrate your passion for the role.
✨Master the Order Entry System
Since you'll be processing orders using specific systems like Salesforce and possibly SAP, make sure you have a good grasp of these tools. If you have prior experience, be ready to discuss it in detail.
✨Highlight Customer Service Skills
This role requires strong customer service skills. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, showcasing your ability to maintain customer satisfaction.
✨Prepare for Data Management Questions
Given the importance of maintaining accurate customer information and NHS data, be prepared to discuss your experience with data management and how you ensure accuracy and security in your work.
