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- Tasks: Collect samples for drug testing using various methods at customer locations.
- Company: Join Abbott Toxicology, a leader in innovative drug testing solutions.
- Benefits: Flexible hours, diverse opportunities, and a supportive team environment.
- Why this job: Make a difference in people's lives while building your career.
- Qualifications: Must have good communication skills, IT literacy, and a driving licence.
- Other info: Be part of a motivated team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
About Abbott Toxicology
Providing today’s comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.
The Opportunity
As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer-focused and have the integrity to follow our chain of custody process at all collections.
What You’ll Do
- Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
- Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
- Participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
- Remain current with process by reading and acknowledging updates within the required time frame and attend audits at the required time to remain competent.
- Any other reasonable duties as directed by the management of the business.
Required Qualifications
- Educated to National Standards.
- Good verbal, written and communication skills.
- IT literate and basic skill in Word, Excel & Outlook.
- A self‑motivated individual with a flexible approach to work.
- Ability to follow set processes to ensure the right outcome.
- Driving licence + own vehicle.
Competencies
- Pioneering – continual self‑reviewing of your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
- Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
- Caring – Understanding the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure positive outcomes.
- Enduring – Ensuring changes to any process through updates or feedback are implemented immediately ensuring the long‑term success of the Collection Network.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Collecting Officer in Loughton employer: Abbott
Contact Detail:
Abbott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collecting Officer in Loughton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Abbott. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to the role of a Collecting Officer. Think about how your skills align with their needs, especially around customer service and following procedures.
✨Tip Number 3
Show your flexibility! Since the role requires availability during various hours, be ready to discuss your schedule and how you can meet their needs. Highlight your willingness to adapt and be part of the on-call rota.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Abbott team and ready to contribute to their mission.
We think you need these skills to ace Collecting Officer in Loughton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Collecting Officer role. Highlight your relevant skills and experiences that align with the job description, especially your customer focus and ability to follow processes.
Showcase Your Communication Skills: Since good verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Be Flexible and Available: The job requires availability during various hours, so mention your flexibility in your application. Let us know how you can meet the business needs, including evenings and weekends, to show you’re ready to jump in when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Abbott Toxicology!
How to prepare for a job interview at Abbott
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Collecting Officer. Familiarise yourself with the collection procedures and customer requirements mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Collecting Officer, effective communication is key. Prepare examples of how you've successfully communicated with customers or team members in the past. Highlight your ability to keep clients informed and updated, as this aligns perfectly with what the company values.
✨Demonstrate Flexibility and Availability
Since the role requires availability during various hours, be ready to discuss your flexibility. Share any experiences where you've adapted to changing schedules or responded quickly to urgent needs. This will show that you're committed to meeting the business's demands.
✨Emphasise Integrity and Attention to Detail
Integrity is crucial in this role, especially when following the chain of custody process. Prepare to discuss situations where you've had to adhere to strict protocols or guidelines. Highlight your attention to detail and how it contributes to delivering quality service.
