At a Glance
- Tasks: Lead the design and delivery of engaging training programmes for diverse healthcare settings.
- Company: Join Abbott, a globally admired company with a strong commitment to diversity.
- Benefits: Career development opportunities and recognition as a top employer worldwide.
- Other info: Flexible, dynamic role with opportunities for innovation and collaboration.
- Why this job: Make a real impact in healthcare while growing your career in a supportive environment.
- Qualifications: Strong technical understanding and excellent communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
In this role you would lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face‑to‑face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. You will work cross‑functionally with marketing, training, technical services, global product management, and commercial teams, the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities & Qualifications
- A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring.
- Supporting the technical components of tender submissions.
- Working closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
- Developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record‑keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards.
- Manage samples, demo devices, promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are being met.
- Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
- Relevant Product Knowledge including communication of clinical and/or technical data.
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets.
- Excellent communicator.
- Demonstrated teamwork & collaboration.
- Strong customer focus.
- Confident with a can‑do attitude.
- Flexible and adaptable mindset.
- Good planning and organising ability.
- Self‑motivated and self‑disciplined.
- Resilient and tenacious.
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena.
Benefits
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Training & Engagement Manager in London employer: Abbott
Abbott is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across diverse teams. With a strong commitment to employee development and recognition as a top workplace globally, employees benefit from tailored career growth opportunities and a supportive environment that values diversity and inclusion. Located in a vibrant community, this role as a Training & Engagement Manager allows you to make a meaningful impact while enjoying the advantages of working for a highly regarded international company.
