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- Tasks: Collect samples for drug testing using various methods at customer locations.
- Company: Join Abbott Toxicology, a leader in innovative drug testing solutions.
- Benefits: Flexible hours, on-call opportunities, and a supportive team environment.
- Why this job: Make a difference in public health while gaining valuable experience.
- Qualifications: Must have good communication skills and a driving licence.
- Other info: Be part of a diverse team with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
About Abbott Toxicology. Providing today's comprehensive drug testing answers, through reliable, innovative and value-focused drug and alcohol abuse screening products and laboratory services, to our customers around the world.
The Opportunity: As a Collecting Officer you will join a flexible and motivated regional team, be trained on how to collect legally defensible samples in a number of methods e.g. urine, breath, hair, oral fluid, at customer locations. Collecting Officers are customer focused and have the integrity to follow our chain of custody process at all collections.
What You'll Do:
- Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
- Provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
- Participate in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
- Remain current with processes by reading and acknowledging updates and attending audits as required to remain competent.
- Any other reasonable duties as directed by the management of the business.
Required Qualifications:
- Educated to National Standards.
- Good verbal, written and communication skills.
- IT literate and basic skill in Word, Excel & Outlook.
- A self-motivated individual with a flexible approach to work.
- Ability to follow set processes to ensure the right outcome.
- Driving licence + own vehicle.
Competencies:
- Continual self-reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
- Communicating effectively ensuring customers are aware of the right information and are updated on changes as they occur in relation to their collection.
- Understand the impact of the actions taken or omissions made within your role and how they affect others both internally and externally. Using this information to ensure positive outcomes.
- Ensuring changes to any process through updates or feedback are implemented immediately ensuring the longer term success of the Collection Network.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Collecting Officer in London employer: Abbott
Contact Detail:
Abbott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collecting Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way or even do a mock interview. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Be flexible with your availability. As a Collecting Officer, being open to working evenings and weekends can really set you apart from other candidates. Show that you're ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Collecting Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Collecting Officer role. Highlight your relevant skills and experiences that align with the job description, especially your customer focus and ability to follow processes.
Showcase Your Communication Skills: Since good verbal and written communication is key for this role, give examples in your application of how you've effectively communicated in previous jobs. This will show us you can keep customers informed and updated.
Be Honest About Your Availability: We need someone flexible who can work during various hours, including evenings and weekends. Be upfront about your availability in your application so we know you’re ready to meet the demands of the job.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process quickly!
How to prepare for a job interview at Abbott
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Collecting Officer. Familiarise yourself with the collection procedures and customer requirements mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Collecting Officer, effective communication is key. Prepare examples of how you've successfully communicated with customers or team members in the past. Be ready to discuss how you would keep customers informed about their collection process, as this is crucial for maintaining trust and transparency.
✨Demonstrate Flexibility and Availability
This role requires a flexible approach to work, including availability during evenings and weekends. Be prepared to discuss your schedule and how you can meet the demands of the job. Highlight any previous experiences where you had to adapt quickly to changing circumstances.
✨Emphasise Integrity and Attention to Detail
Integrity is vital in this position, especially when following the chain of custody process. Prepare to talk about situations where you've had to adhere to strict protocols or guidelines. Show that you understand the importance of accuracy and reliability in specimen collection.
