Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on support for diagnostic solutions and troubleshoot AlinIQ products.
- Company: Abbott is a global healthcare leader focused on improving health through innovative science.
- Benefits: Enjoy competitive salaries, private healthcare, life assurance, and flexible benefits.
- Why this job: Join a culture of high customer service and make a real impact in patient care.
- Qualifications: Bachelor's or master's degree in relevant fields or equivalent experience required.
- Other info: Opportunity to travel up to 75% of the time and work in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Overview
AlinIQ Informatics Technical Specialist
Abbott Diagnostics — Field Based (UK Travel Required)
Abbott is a global healthcare leader dedicated to helping people live fuller, healthier lives. Our innovations span diagnostics, medical devices, nutrition, and branded generic medicines — improving health outcomes for millions worldwide. With more than 114,000 colleagues supporting customers in over 160 countries, we are committed to advancing the future of healthcare.
Abbott Diagnostics — Field Based (UK Travel Required)
Abbott is a global leader in in vitro diagnostics, providing advanced instruments, digital solutions, and laboratory systems that support hospitals, clinics, and healthcare organisations around the world.
Our digital portfolio — including the AlinIQ Informatics suite — helps customers streamline workflows, strengthen operational efficiency, and elevate diagnostic accuracy through innovative, data-driven technology.
The AlinIQ Informatics Team operates within the UKI Service Organisation, supporting customers with technical expertise and hands‑on delivery of complex digital health solutions.
About The Role
We’re looking for an AlinIQ Informatics Technical Specialist to deliver and support complex IT infrastructure solutions spanning Abbott\\\’s Digital Health applications.
In this field-based position, you’ll play a key role throughout the full project lifecycle — from implementation and configuration to optimisation, training, and ongoing customer support.
You will combine strong technical skills with excellent communication and problem‑solving abilities to ensure laboratories can fully leverage the power of Abbott’s informatics platforms.
What You’ll Be Doing
- Implement and configure AlinIQ Digital Health applications in line with customer requirements
- Collaborate with project teams to understand and validate technical needs
- Integrate software and hardware components, recommending appropriate infrastructure where required
- Deliver engaging, structured training to end users
- Provide post‑implementation support, troubleshooting, and performance optimisation
- Build strong customer relationships and act as a trusted technical advisor
- Track progress, document updates, and maintain accurate project records
- Participate in customer meetings and internal team sessions
- Support continuous improvement through customer feedback and solution enhancements
- Travel to customer sites as part of role delivery (up to 80%)
What You’ll Bring
- A Bachelor’s degree (or equivalent experience) in Computer Science, Information Systems, Medical/Hospital Informatics, or a related field
- Technical understanding of IT systems within healthcare, diagnostics, or laboratory environments
- Practical experience installing, configuring, or supporting laboratory informatics systems (e.g., LIS, middleware, analyser management, inventory systems)
- Excellent customer-facing and communication skills
- Strong analytical thinking, problem-solving abilities, and attention to detail
- Ability to manage tasks independently while collaborating effectively across teams
- Proficiency with business applications such as MS Office, MS Project, or Smartsheet
- Willingness to travel regularly and flexibly to support customer needs
What We Offer
As you’d expect from a global healthcare leader, Abbott provides an excellent package including :
- Competitive salary
- Defined contribution pension scheme
- Private healthcare
- Life assurance
- Flexible benefits programme tailored to your needs
You’ll also gain opportunities for professional development, global exposure, and meaningful work that directly contributes to improving patient care.
#J-18808-Ljbffr
Informatics Technical Specialist employer: Abbott
Contact Detail:
Abbott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Informatics Technical Specialist
✨Tip Number 1
Familiarise yourself with Abbott's AlinIQ products and their functionalities. Understanding the specific features and benefits of these informatics solutions will help you articulate how you can support customers effectively during the interview.
✨Tip Number 2
Brush up on your knowledge of diagnostics laboratory workflows and technologies. Being able to discuss how these systems integrate into patient care decision-making will demonstrate your expertise and commitment to the role.
✨Tip Number 3
Prepare to showcase your problem-solving skills by thinking of examples where you've successfully resolved complex issues in a technical support role. This will highlight your ability to manage customer needs and enhance their experience.
✨Tip Number 4
Network with current or former employees of Abbott, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Informatics Technical Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Informatics Technical Specialist position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any hands-on experience you have with laboratory information systems, middleware, or analyser management systems. Provide specific examples of how you've successfully implemented or supported these technologies.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, include examples in your application that demonstrate your ability to communicate effectively with customers and team members. Consider mentioning any training or support roles you've held.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses why you're interested in working at Abbott specifically. Mention their commitment to healthcare innovation and how your skills can contribute to their mission of improving patient care.
How to prepare for a job interview at Abbott
✨Understand the Role
Make sure you have a solid grasp of what an Informatics Technical Specialist does. Familiarise yourself with the specific responsibilities mentioned in the job description, such as troubleshooting AlinIQ products and providing customer support.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with laboratory information systems and any relevant technologies. Highlight specific examples where you've successfully implemented or supported these systems in a previous role.
✨Demonstrate Customer Focus
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Discuss how you identify customer needs and resolve complex problems effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific scenarios related to diagnostics laboratory workflows or customer complaints, showcasing your analytical thinking and attention to detail.
