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- Tasks: Collect drug and alcohol samples while ensuring quality service and following procedures.
- Company: Abbott Toxicology provides innovative drug testing solutions worldwide.
- Benefits: Flexible hours, diverse team, and opportunities for growth.
- Why this job: Join a motivated team and make a real impact in public safety.
- Qualifications: Must have good communication skills, IT literacy, and a driving license.
- Other info: Be part of a 24-hour on-call rota and work at various locations.
31107882 Collectors (Drug & Alcohol testing) – various locations nationwide
Join to apply for the 31107882 Collectors (Drug & Alcohol testing) – various locations nationwide role at Abbott
About Abbott Toxicology
Providing comprehensive drug testing solutions through reliable, innovative, and value-focused drug and alcohol abuse screening products and laboratory services worldwide.
The Opportunity
As a Collecting Officer, you will join a flexible, motivated regional team, trained to collect legally defensible samples via methods such as urine, breath, hair, or oral fluid at customer locations. You will focus on customer service and integrity in following our chain of custody process during collections.
Locations
- Bristol
- Croydon
- Hounslow
- Maidstone
- Isle of Wight
Key Responsibilities
- Conduct specimen collections following procedures and customer instructions to ensure quality service.
- Be available for collections during the day, evenings, weekends, and public holidays as needed.
- Participate in a 24-hour on-call rota, responding promptly and arriving on site within 2 hours.
- Stay current with processes through reading, acknowledgment, and attending audits.
- Perform other duties as directed by management.
Minimum Qualifications
- Educated to National Standards.
- Good verbal and written communication skills.
- IT literacy with basic skills in Word, Excel, and Outlook.
- Self-motivated with a flexible approach.
- Ability to follow set processes.
- Driving license and own vehicle.
Competencies
- Self-review and feedback for continuous improvement.
- Effective communication with customers.
- Understanding the impact of your actions and omissions.
- Implementing process updates promptly for long-term success.
Follow your career aspirations with Abbott, a company committed to diversity and opportunity. Connect with us at www.abbott.com and on social media.
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Collectors (Drug & Alcohol testing) – various locations nationwide employer: Abbott
Contact Detail:
Abbott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collectors (Drug & Alcohol testing) – various locations nationwide
✨Tip Number 1
Familiarise yourself with the drug and alcohol testing procedures. Understanding the collection methods, such as urine and breath tests, will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Collecting Officer, you'll need to interact with clients regularly, so showcasing your ability to communicate effectively and handle sensitive situations will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during evenings, weekends, and public holidays, showing that you're adaptable and willing to meet these demands can make a strong impression.
✨Tip Number 4
Demonstrate your IT literacy by being ready to discuss your experience with software like Word, Excel, and Outlook. Being comfortable with these tools is essential for maintaining records and communication, so be sure to mention any relevant experience.
We think you need these skills to ace Collectors (Drug & Alcohol testing) – various locations nationwide
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Collectors position. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your education, work experience, and any relevant certifications. Emphasise your communication skills, IT literacy, and ability to follow processes, as these are key for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your background makes you a suitable candidate for the Collectors role, particularly in customer service and integrity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Abbott
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Collector. Familiarise yourself with the procedures for specimen collection and the importance of maintaining the chain of custody. This will show your commitment to the role and help you answer questions confidently.
✨Demonstrate Customer Service Skills
Since this role focuses heavily on customer service, be prepared to discuss your previous experiences in customer-facing roles. Highlight how you handled difficult situations and maintained professionalism, as this will be crucial in your interactions during collections.
✨Show Flexibility and Availability
The job requires availability during various hours, including evenings and weekends. Be ready to discuss your flexibility and willingness to participate in the on-call rota. This demonstrates your commitment to the role and your ability to adapt to the needs of the company.
✨Highlight Communication Skills
Effective communication is key in this position. Prepare examples of how you've successfully communicated in past roles, both verbally and in writing. This will reassure the interviewers that you can convey important information clearly and effectively to customers.
