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- Tasks: Manage customer inquiries and process orders in a fast-paced environment.
- Company: Leading diagnostics company focused on outstanding customer experiences.
- Benefits: Engaging role with opportunities to enhance customer satisfaction.
- Why this job: Make a real difference in customer support and toxicology services.
- Qualifications: Strong communication skills and relevant degree or experience.
- Other info: Dynamic work environment with potential for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading diagnostics company in Abingdon is seeking a Customer Services Advisor to ensure outstanding customer experiences. The role involves managing customer inquiries, processing orders, and maintaining regulatory compliance within a fast-paced environment.
Candidates should possess strong communication skills and a degree or equivalent experience. This position offers an engaging opportunity to contribute to customer satisfaction and support toxicology services.
Global Customer Advisor - On-Call & Emergency Support in Abingdon employer: Abbott
Contact Detail:
Abbott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Advisor - On-Call & Emergency Support in Abingdon
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent achievements can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. This shows that you’re engaged and eager to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Global Customer Advisor - On-Call & Emergency Support in Abingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with providing outstanding customer experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to customer satisfaction in our fast-paced environment.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to convey information clearly and effectively in both your CV and cover letter. We love seeing candidates who can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Abbott
✨Know the Company Inside Out
Before your interview, take some time to research the diagnostics company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Services Advisor, strong communication is key. Prepare examples from your past experiences where you successfully managed customer inquiries or resolved issues. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment, being able to think on your feet is crucial. Be ready to discuss scenarios where you've had to handle emergencies or unexpected challenges. Highlight how you maintained composure and delivered excellent customer service under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer satisfaction and how they support their team. This shows that you're not just interested in the job, but also in how you can contribute to their success.
