At a Glance
- Tasks: Manage onboarding of wholesale partners and streamline operational workflows.
- Company: Abbott Lyon, a fast-growing consumer brand in Manchester.
- Benefits: Competitive salary, hybrid working, generous discounts, and early finishes in summer.
- Other info: Inclusive workplace with real progression opportunities and regular team events.
- Why this job: Join a dynamic team and shape the future of a rapidly scaling brand.
- Qualifications: Experience in B2B order management and strong Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a highly organised and detail‑oriented Wholesale Operations Executive, with experience in a wholesale, retail partner or marketplace operations role - ideally within a fast‑moving or scaling consumer brand.
Reporting to the Head of Sales, you’ll play a central role in building the operational foundation that lets Abbott Lyon onboard new retail and marketplace partners faster, trade them more reliably, and scale B2B and B2C channels without errors, chargebacks or missed peak windows holding us back.
You're Excited About This Opportunity Because You Will…
- Manage the end‑to‑end onboarding of new wholesale, retail and marketplace partners, ensuring a seamless launch from initial setup through to first order and go‑live.
- Translate partner requirements, trading terms and supplier manuals into clear internal processes and operational workflows.
- Create and maintain onboarding documentation, SOPs and checklists to ensure consistent and efficient partner launches.
- Act as the primary operational contact for partner onboarding, coordinating cross‑functional teams and resolving issues to keep projects on track.
- Process wholesale and marketplace orders accurately and efficiently, from order receipt through to dispatch and invoicing.
- Maintain accurate records across orders, returns, invoicing and partner accounts, ensuring data integrity across systems.
- Build strong relationships with retail partners, logistics providers and internal stakeholders to support smooth day‑to‑day trading operations.
- Support the implementation, testing and ongoing management of marketplace and EDI integrations, monitoring performance, resolving issues proactively and maintaining up‑to‑date technical and operational documentation to ensure reliable data flows between systems.
- Coordinate inbound fulfilment activities, ensuring compliance with partner requirements relating to packaging, labelling, ASN and routing standards.
- Track and manage partner compliance performance, investigating chargebacks, debit notes and operational issues to drive continuous improvement.
- Produce operational reporting and performance analysis, tracking key metrics, partner SLAs and onboarding progress while identifying opportunities to streamline and automate processes as the business scales.
Qualifications
- You have a strong understanding of B2B order management, logistics, invoicing and returns processes.
- You have hands‑on experience processing wholesale and marketplace orders end to end, from receipt through dispatch to invoicing.
- You have experience supporting marketplace, EDI or retail partner integrations including system testing and data validation.
- You have advanced Excel skills, with hands‑on experience using ERP, order management (OMS), marketplace platforms (e.g. Mirakl), EDI tooling and ecommerce systems; Shopify experience is a plus.
- Knowledge of partner compliance requirements, including packaging, labelling, ASN and routing standards.
- Familiarity with chargebacks, debit notes and operational issue resolution.
- An understanding of major UK retail and marketplace partners is advantageous.
- You are highly organised with excellent attention to detail and the ability to manage multiple priorities simultaneously.
- You have strong communication and stakeholder management skills, with the ability to build effective relationships across internal and external teams.
- Advanced Excel skills and confidence using ERP, order management and ecommerce platforms; Shopify experience is a plus.
- You have a proactive, solutions‑oriented mindset, with a focus on continuous improvement and operational efficiency.
- You are comfortable working both strategically and hands‑on in a growing, fast‑changing environment.
Our head office is based in Manchester Centre, and we operate a flexible hybrid model with core working hours. This role requires a minimum of three (3) days per week.
Benefits
- Competitive salary + bonus
- Hybrid working (Manchester HQ)
- Enhanced pension & family leave
- Real progression opportunity as we scale
- Regular socials & team events
- Generous product discount + monthly gifted products
- Early Friday finishes in summer
- The opportunity to shape the future of a brand on a serious growth trajectory
Abbott Lyon is dedicated to building and supporting a brilliant, diverse and hugely inclusive team as an equal opportunity employer. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence to apply to our vacancies. Should you require any support throughout the recruitment process, please do not hesitate to let us know what adjustments you may need.
Wholesale Operations Executive in Manchester employer: Abbott Lyon
Abbott Lyon is an exceptional employer, offering a dynamic work environment in the heart of Manchester, where you can thrive as a Wholesale Operations Executive. With a strong focus on employee growth, competitive salaries, and a flexible hybrid working model, we foster a culture of inclusivity and collaboration, ensuring that every team member has the opportunity to contribute to our exciting growth journey. Join us for regular socials, generous product discounts, and the chance to shape the future of a rapidly scaling brand.
StudySmarter Expert Advice🤫
We think this is how you could land Wholesale Operations Executive in Manchester
✨Get to Know the Industry Events
Dive into wholesale distribution trade shows and local industry meet-ups. These events are gold mines for networking and can even lead to job leads. Plus, getting face time with companies like Abbott Lyon can make you stand out!
✨Connect with Industry Professionals
Join online forums and communities specific to wholesale distribution. Places like LinkedIn groups or industry-specific Slack channels can put you in touch with insiders who know about the latest job openings at companies like Abbott Lyon before they even get posted.
✨Tailor Your Approach to Distribution Roles
When you apply for full-time roles, make sure your interactions highlight your understanding of supply chain management and logistics. Companies like Abbott Lyon want to see that you get the bigger picture and can contribute to their efficiency!
✨Follow Up Like a Pro
After you've sent in your application, don't be shy! Follow up with a brief message to express your enthusiasm for the role. This not only shows initiative but keeps your name fresh in the minds of recruiters at Abbott Lyon.
We think you need these skills to ace Wholesale Operations Executive in Manchester
Some tips for your application 🫡
Show Your Distribution Know-How:For a role in wholesale distribution, it’s crucial to highlight any experience you have with supply chain management or logistics. Make sure to detail any relevant projects or roles on your CV that show you understand how products move from point A to point B efficiently.
Quantify Your Achievements:When crafting your CV, don’t just list tasks; instead, focus on achievements that can be quantified. For example, mention how you increased delivery efficiency by a percentage or managed a specific number of vendors. Numbers stand out and prove you can make a difference at Abbott Lyon.
Tailored Cover Letter Approach:In your cover letter, express why you're passionate about wholesale distribution and what excites you about the specific challenges at Abbott Lyon. Show us you’ve done some research on the company, and mention any values or initiatives they have that resonate with you.
Highlight Team Collaboration Skills:Since wholesale distribution often requires working closely with teams, emphasise your teamwork skills in your application. Include examples of how you’ve successfully collaborated with colleagues, suppliers, or stakeholders to improve operations or resolve issues.
How to prepare for a job interview at Abbott Lyon
✨Showcase Your Analytical Skills
In the wholesale distribution sector, being able to analyse market trends and inventory data is key. Be ready to discuss how you've tackled inventory management issues or implemented solutions that improved efficiency; this will show Abbott Lyon that you can handle the analytical side of the role.
✨Know Your Logistics Inside Out
Since logistics play a massive part in wholesale distribution, it's vital to familiarise yourself with the tools and software used in the industry, like ERP systems or supply chain management platforms. Mention any experience you have with these tools during the interview to impress Abbott Lyon.
✨Prepare for Scenario-Based Questions
Expect questions that revolve around real-life situations in wholesale distribution, such as how you'd handle supply chain disruptions or manage relationships with suppliers. Practice articulating your thought process and decision-making strategies on these topics to demonstrate your problem-solving skills.
✨Highlight Your Long-Term Potential
As you're applying for a full-time role, Abbott Lyon will want to see your commitment to growing within the organisation. Be ready to discuss your career aspirations and how this role aligns with your goals, emphasising that you are in it for the long haul!
