Commercial Operations Associate in Solihull

Join a team where detail drives impact. Are you highly organised, commercially curious, and at your best when juggling multiple priorities? We’re looking for a Commercial Operations Associate to join a high‑performing Commercial Team that sits at the heart of a fast‑moving medical technology business. This role is ideal for someone who enjoys structure, thrives in a deadline‑driven environment, and takes pride in getting things right first time. You’ll play a pivotal role in ensuring pricing, tenders, contracts, and commercial data are accurate, compliant, and delivered on time — enabling sales teams to succeed and customers to be supported seamlessly. Solihull Office based.

What you’ll be doing:

• Supporting the end‑to‑end commercial lifecycle, from pricing queries to tender submissions.
• Preparing and managing quotations to ensure accuracy, compliance, and timely delivery.
• Investigating and resolving pricing discrepancies so customer orders can be invoiced without delay.
• Responding to pricing and commercial queries from both internal stakeholders and external customers.
• Maintaining and updating pricing information across commercial systems and SAP.
• Supporting contract transitions and account changes, acting as a key contact for sales teams and customers.
• Assisting with the coordination and submission of tenders, ensuring deadlines, governance, and audit requirements are met.
• Keeping commercial databases clean, accurate, and fully auditable by archiving expired or inactive agreements.
• Acting as a quality checkpoint for UK pricing requests, ensuring alignment with internal guidelines.
• Collaborating closely with Sales, Customer Service, and Commercial leadership to resolve issues efficiently.
• Identifying opportunities to improve processes, data quality, and ways of working within the commercial function.
• Supporting ad‑hoc projects that contribute to the wider commercial strategy.

What you’ll bring:

• Strong administrative capability with commercial awareness and excellent attention to detail.
• Essential: GCSEs (or equivalent) in Maths and English.
• Advanced proficiency in Microsoft Excel, Word, and Outlook.
• Desirable: Experience in a commercial, pricing, contracts, or tender environment.
• Familiarity with Business Objects, Power BI, or reporting tools.
• Experience supporting sales or account teams in a regulated or fast‑paced organisation.

What makes you successful in this role:

• You’re methodical, organised, and naturally detail‑focused.
• You’re comfortable working independently but thrive as part of a team.
• You stay calm under pressure and handle complexity with confidence.
• You’re proactive, dependable, and always looking for smarter ways to work.
• You communicate clearly and build trust with a wide range of stakeholders.

Why join us? You’ll be part of a business‑critical team whose work directly supports sales success and customer trust. In return, you’ll gain exposure to complex commercial operations, develop strong stakeholder relationships, and build a solid platform for future career growth within commercial, operations, or business support roles.