At a Glance
- Tasks: Lead innovative training programmes and engage with customers in the healthcare sector.
- Company: Join Abbott, a global leader in healthcare innovation.
- Benefits: Career development, flexible work, and a supportive company culture.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact in healthcare while growing your career.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 50000 - 65000 £ per year.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is recruiting a Training & Engagement Manager in North UK to focus on developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth in Abbott’s Cardiometabolic business. This is a brand new, field-based, customer-facing role responsible for ensuring the effective use of Abbott Cardiometabolics (CM’s) product portfolio, delivering added value to customers, and driving loyalty and increased product utilisation.
What You’ll Do
In this role you would lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face-to-face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. You will work cross-functionally with marketing, training, technical services, global product management, and commercial teams, the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities include:
- A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring.
- Supporting the technical components of tender submissions.
- Working closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
- Developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards. Manage samples, demo devices, promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are being met.
- Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
Requirements and Background
- Relevant Product Knowledge including communication of clinical and/or technical data.
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets.
- Excellent communicator.
- Demonstrated Teamwork & Collaboration.
- Strong Customer Focus.
- Confident with a can-do attitude.
- Flexible and adaptable mindset.
- Good Planning and organising ability.
- Self-motivated and Self-Disciplined.
- Resilient and Tenacious.
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Training & Engagement Manager North UK (Cardiometabolics) in Maidenhead employer: Abbott Laboratories
Abbott is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation thrives. As a Training & Engagement Manager in North UK, you will have the opportunity to develop impactful training initiatives while collaborating with diverse teams, all within a company recognised globally for its commitment to diversity and employee satisfaction. With access to career development resources and a supportive environment, Abbott empowers you to build a fulfilling career in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Engagement Manager North UK (Cardiometabolics) in Maidenhead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Abbott Laboratories.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Abbott Laboratories.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Abbott Laboratories, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Training & Engagement Manager North UK (Cardiometabolics) in Maidenhead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Abbott Laboratories.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Abbott Laboratories.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Abbott Laboratories. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Abbott Laboratories. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Abbott Laboratories
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Abbott Laboratories’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
