At a Glance
- Tasks: Lead innovative training programmes and engage with customers in the healthcare sector.
- Company: Join Abbott, a global leader in healthcare innovation.
- Benefits: Career development, flexible work, and a supportive company culture.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact in healthcare while growing your career.
- Qualifications: Strong communication skills and a customer-focused mindset.
The predicted salary is between 50000 - 60000 £ per year.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
The Opportunity
Abbott Rapid Diagnostics is recruiting a Training & Engagement Manager in South UK to focus on developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth in Abbott’s Cardiometabolic business. This is a brand new, field-based, customer-facing role responsible for ensuring the effective use of Abbott Cardiometabolics (CM’s) product portfolio, delivering added value to customers, and driving loyalty and increased product utilisation.
What You’ll Do
In this role you would lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face-to-face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers. You will work cross-functionally with marketing, training, technical services, global product management, and commercial teams, the role acts as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities include:
- A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring.
- Supporting the technical components of tender submissions.
- Working closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
- Developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards. Manage samples, demo devices, promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are being met.
- Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
Requirements and Background
- Relevant Product Knowledge including communication of clinical and/or technical data.
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets.
- Excellent communicator.
- Demonstrated Teamwork & Collaboration.
- Strong Customer Focus.
- Confident with a can-do attitude.
- Flexible and adaptable mindset.
- Good Planning and organising ability.
- Self-motivated and Self-Disciplined.
- Resilient and Tenacious.
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Training and Engagement Manager South UK (Cardiometabolics) in Maidenhead employer: Abbott Laboratories
Abbott is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation thrives. As a Training and Engagement Manager in South UK, you will benefit from career development opportunities within a globally recognised healthcare leader, while enjoying a supportive environment that values diversity and inclusion. With access to tailored training programmes and the chance to make a meaningful impact in the cardiometabolic field, Abbott stands out as a rewarding place to build your career.
