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- Tasks: Lead a customer service team and drive performance through KPI monitoring.
- Company: Global healthcare leader committed to workplace health and safety.
- Benefits: Career development opportunities in a recognised company.
- Why this job: Make a difference in healthcare while leading a dynamic team.
- Qualifications: 5 years of customer service management experience and advanced Microsoft Office skills.
- Other info: Ideal for those passionate about health and safety in the workplace.
The predicted salary is between 36000 - 60000 £ per year.
A global healthcare leader is seeking an Occupational Health Customer Services Supervisor in Abingdon, UK. The role involves leading a customer service team, driving performance through monitoring KPIs, and ensuring operational excellence.
Candidates should have at least 5 years' experience in customer service management and advanced skills in Microsoft Office, with preferred experience in a scientific or clinical environment.
The position offers career development in a recognized company with a commitment to workplace health and safety.
Occupational Health Customer Services Team Lead in Maidenhead employer: Abbott Laboratories
Contact Detail:
Abbott Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Health Customer Services Team Lead in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for an Occupational Health Customer Services Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service management. Think about how you’ve driven performance in previous roles and be ready to share specific examples that highlight your skills and experience.
✨Tip Number 3
Showcase your Microsoft Office skills! During interviews, mention how you've used these tools to monitor KPIs and improve team performance. Being able to demonstrate your technical abilities can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Occupational Health Customer Services Team Lead in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service management, especially if you've got a background in a scientific or clinical environment. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Showcase Your Leadership Skills: As a Team Lead, we’re looking for someone who can drive performance and lead a team effectively. Use your application to share examples of how you’ve motivated teams in the past and any KPIs you’ve successfully managed.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key skills and experiences that make you the perfect fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abbott Laboratories
✨Know Your Stuff
Make sure you brush up on your knowledge of customer service management, especially in a healthcare context. Familiarise yourself with key performance indicators (KPIs) and how they drive team success. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to achieve operational excellence. This will demonstrate your capability to lead and inspire others.
✨Get Comfortable with Microsoft Office
Since advanced skills in Microsoft Office are a must, make sure you're confident in using Excel for data analysis and reporting. Practise creating reports or dashboards that could help monitor KPIs effectively. This practical knowledge can set you apart from other candidates.
✨Emphasise Workplace Health and Safety
Given the company's commitment to workplace health and safety, be ready to discuss how you've contributed to a safe working environment in your previous roles. Share any relevant initiatives you've led or participated in, as this aligns perfectly with their values.
