At a Glance
- Tasks: Lead innovative training programmes and engage with customers to enhance product utilisation.
- Company: Join Abbott Rapid Diagnostics, a global leader in healthcare innovation.
- Benefits: Career development opportunities and a diverse, inclusive workplace.
- Other info: Field-based role with excellent career growth potential.
- Why this job: Make a real impact in the cardiometabolic field while growing your skills.
- Qualifications: Strong communication skills and a customer-focused mindset are essential.
The predicted salary is between 50000 - 60000 £ per year.
The Opportunity Abbott Rapid Diagnostics is recruiting a Training & Engagement Manager in North UK to focus on developing innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth in Abbott’s Cardiometabolic business. This is a brand new, field-based, customer-facing role responsible for ensuring the effective use of Abbott Cardiometabolics (CM’s) product portfolio, delivering added value to customers, and driving loyalty and increased product utilisation.
Ideal candidate’s locations: Northwest, M62 corridor, Sheffield or Nottingham regions, Birmingham.
What You’ll Do
- Lead the design and delivery of tailored training programmes aligned to customer needs, utilising both virtual and face‑to‑face formats across all market segments, including hospitals, community settings, pharmacies, and private healthcare providers.
- Work cross‑functionally with marketing, training, technical services, global product management, and commercial teams.
- Act as Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.
Responsibilities
- A strong technical understanding of the product portfolio to include governance, quality processes, enable troubleshooting, and complaint monitoring.
- Support the technical components of tender submissions.
- Work closely with customers to drive engagement and retention, proactively identifying opportunities to upsell and increase product utilisation.
- Develop innovative training initiatives and programmes to adapt to evolving market dynamics and support continued business growth.
- Complete and submit timely administration tasks such as customer record keeping and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records etc. in line with divisional standards.
- Manage samples, demo devices, promotional expenses.
- Maintain close relationships with key accounts and ensure their requirements are being met.
- Represent Abbott in a professional manner that aligns with Company image, ensuring activities comply with legal and ethical standards.
Requirements
- Relevant Product Knowledge including communication of clinical and/or technical data.
- Capable computer skills for Abbott field reporting data system and necessary correspondence and spreadsheets.
- Excellent communicator.
- Demonstrated teamwork & collaboration.
- Strong customer focus.
- Confident with a can‑do attitude.
- Flexible and adaptable mindset.
- Good planning and organising ability.
- Self‑motivated and self‑disciplined.
- Resilient and tenacious.
- Preferably prior learning of professional selling or training skills, especially within the medical devices or pharmaceutical arena.
Benefits
- Career development with an international company.
- Recognized as a great place to work in dozens of countries.
- Diversity, working mothers, female executives, and scientists representation.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Training & Engagement Manager North UK (Cardiometabolics) in Birmingham employer: Abbott Laboratories
Abbott Rapid Diagnostics is an exceptional employer, offering a dynamic work environment that fosters innovation and professional growth. As a Training & Engagement Manager in the North UK, you will benefit from a strong commitment to career development within a globally recognised company, alongside a diverse and inclusive culture that values employee contributions. With opportunities to engage directly with customers and shape training initiatives, this role promises a rewarding experience in the evolving field of cardiometabolics.
StudySmarter Expert Advice🤫
We think this is how you could land Training & Engagement Manager North UK (Cardiometabolics) in Birmingham
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We think you need these skills to ace Training & Engagement Manager North UK (Cardiometabolics) in Birmingham
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Abbott Laboratories, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
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How to prepare for a job interview at Abbott Laboratories
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Abbott Laboratories might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Abbott Laboratories.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
