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For Companies At a Glance
- Tasks: Manage accounts, improve customer relationships, and drive sales growth in the healthcare sector.
- Company: Global healthcare leader dedicated to enhancing lives through innovative technologies.
- Benefits: Competitive salary, private healthcare, pension scheme, and flexible benefits.
- Why this job: Join a mission-driven team making a real difference in people's lives.
- Qualifications: Bachelor’s degree or equivalent experience, preferably in biomedical or engineering fields.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life‑changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.
Abbott Diagnostics are looking for an Abbott Sales Ambassador (field based) South West UK. The position reports directly to the Customer Experience Manager.
The Customer Experience Organisation is responsible for creating stronger, solutions‑focused customer partnerships while also meeting the day‑to‑day service and support needs.
Primary objective of the position
The Abbott Sales Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.
Major accountabilities
- Full revenue responsibility including forecasting and target performance achievement.
- Act as a trusted partner and advisor as Abbott’s main contact to customers.
- Manage and drive the development of their accounts, including key activities such as: strategic account management and post‑sales implementation process.
- New product and menu expansion targeting and sales support.
- Prepare and execute regular customer business reviews.
- Manage routine renewals of base business accounts and negotiate long‑term contracts.
- Provide first line service support and technical troubleshooting for defined service interventions with an average completion time of 2 hours (range 0‑4 hours).
- Perform technical service bulletins (TSBs).
- Implement new assays.
- Provide ongoing training and coaching to customers.
- Oversee progress of cross‑functional implementation team (post‑sale) with project manager.
Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.
Educational background
Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in bio‑medical / electrical / mechanical / medical technology or commercial is preferred.
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
Abbott Ambassador (Sales Specialist) South West in Bath employer: Abbott Laboratories
Contact Detail:
Abbott Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abbott Ambassador (Sales Specialist) South West in Bath
✨Tip Number 1
Network like a pro! Reach out to current or former Abbott employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Ambassador role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Abbott’s products and recent developments in the healthcare sector. Being able to discuss how you can contribute to customer relationships and account management will show you're serious about the role.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your sales skills, so prepare a brief presentation on how you would approach managing and expanding accounts. This will not only impress the interviewers but also help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Abbott team.
We think you need these skills to ace Abbott Ambassador (Sales Specialist) South West in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Abbott Sales Ambassador. Highlight your experience in account management and customer relationships, as these are key for us. Use specific examples that showcase your skills in driving profitability and managing customer accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about healthcare and how you can contribute to our mission at Abbott. Be sure to mention any relevant experience and how it aligns with the responsibilities outlined in the job description.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Use metrics where possible to demonstrate your success in sales or customer satisfaction. This will help us see the impact you've made in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abbott Laboratories
✨Know Your Stuff
Make sure you understand Abbott's products and services inside out. Familiarise yourself with their diagnostics, medical devices, and nutritional offerings. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Relationship Skills
As a Sales Ambassador, building strong customer relationships is key. Prepare examples from your past experiences where you've successfully managed accounts or improved customer satisfaction. Highlight your ability to act as a trusted partner and advisor.
✨Prepare for Technical Questions
Expect some technical questions related to the products you'll be dealing with. Brush up on relevant biomedical or medical technology concepts. Being able to discuss technical service bulletins or new assay implementations will set you apart.
✨Demonstrate Your Strategic Thinking
Think about how you would approach account management and expansion. Be ready to discuss strategies for achieving revenue targets and improving profitability. Showing that you can think strategically will impress the interviewers.
