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- Tasks: Drive customer success and build partnerships in the healthcare sector.
- Company: Join Abbott, a leader in diagnostic solutions for cardio-renal metabolic diseases.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Be part of a collaborative team dedicated to enhancing health outcomes.
- Why this job: Make a real impact on patient care while working with innovative technologies.
- Qualifications: Strong communication skills and a passion for improving healthcare.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Abbott Cardiometabolic is part of Abbott’s Diagnostics family, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of cardio‑renal metabolic diseases such as cardiovascular disease, diabetes and chronic kidney disease. The portfolio includes the Afinion™ 2 Analyser, a compact, fully automated, multi‑assay analyser for high accuracy professional near‑patient testing in community and hospital settings.
We are currently recruiting for an Associate Key Account Manager to join the team to cover the South region. Territory includes: London, Surrey, Sussex, Kent and Hertfordshire.
Main Purpose of The Job
To drive customer success by building trusted partnerships across the territory, ensuring Abbott’s diagnostic solutions meaningfully support clinicians, services, and patients. The role focuses on understanding customer needs, delivering value through insight‑led conversations, and enabling sustainable growth by aligning Abbott’s technologies with shared goals for better cardio‑renal metabolic care.
Key Responsibilities
- Champion customer success across the territory: Drive sustainable sales growth by deeply understanding customer needs, identifying opportunities that genuinely improve patient pathways, and ensuring Abbott solutions deliver measurable value in community and hospital settings.
- Build trusted, long‑term partnerships: Develop strong, collaborative relationships with key accounts, acting as a reliable partner who listens, anticipates challenges, and ensures customers feel supported throughout their diagnostic journey.
- Deliver meaningful conversations that support better care: Engage customers with high‑quality, insight‑led discussions that translate clinical and technical data into practical benefits for their teams, patients, and service outcomes.
- Identify opportunities that align with shared goals: Proactively uncover new business opportunities by focusing on areas where Abbott’s technologies can help customers achieve their clinical, operational, or strategic objectives.
- Ensure seamless account management and follow‑through: Maintain accurate customer records, forecasts, and activity reporting to ensure transparency, continuity, and a smooth experience for every stakeholder.
- Monitor the market to support customer decision‑making: Stay close to competitor activity and emerging trends so you can guide customers with up‑to‑date insights and help them make informed, confident choices.
- Represent Abbott with integrity and professionalism: Act as a trusted ambassador for Abbott’s values, ensuring all interactions reflect ethical standards, quality expectations, and a commitment to improving health outcomes.
Required Qualifications
- Ability to translate clinical and technical information into clear, meaningful conversations.
- Strong digital capability and confidence with field‑based reporting tools such as Salesforce.
- Skilled in developing thoughtful, insight‑driven territory plans.
- Collaborative mindset with a commitment to shared success.
- Deep customer focus and a genuine interest in improving patient care.
- Strong organizational and planning skills.
- Confident, clear communicator.
- Self‑driven, disciplined, and accountable.
- Resilient and solutions‑oriented.
- Ideally some experience in professional selling within healthcare.
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Associate Key Account Manager employer: Abbott Laboratories
Contact Detail:
Abbott Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Key Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Abbott on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research Abbott’s products and values, especially around cardio-renal metabolic care. Be ready to discuss how your skills align with their mission and how you can drive customer success in the role.
✨Tip Number 3
Showcase your insights! During conversations or interviews, share your thoughts on current trends in healthcare and how Abbott's technologies can improve patient pathways. This will demonstrate your understanding of the market and your proactive mindset.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, send a quick thank-you note. It shows professionalism and keeps you top of mind for the hiring team at Abbott.
We think you need these skills to ace Associate Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Associate Key Account Manager. Highlight your experience in building partnerships and understanding customer needs, as these are key to driving success in this position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about improving patient care. Share specific examples of how you've delivered value in previous roles, especially in healthcare or sales.
Showcase Your Digital Skills: Since we value strong digital capabilities, mention any experience you have with tools like Salesforce. Let us know how you've used technology to enhance customer interactions or streamline processes.
Be Authentic: We want to see the real you! Be genuine in your application and let your personality shine through. Show us how your values align with Abbott’s commitment to improving health outcomes.
How to prepare for a job interview at Abbott Laboratories
✨Know Your Stuff
Make sure you understand Abbott's diagnostic solutions and how they impact patient care. Familiarise yourself with the Afinion™ 2 Analyser and be ready to discuss how it can improve patient pathways. This shows you're genuinely interested in the role and the company.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use active listening skills and engage in meaningful conversations about customer success and partnership. This will demonstrate your collaborative mindset and ability to develop strong relationships.
✨Showcase Your Insights
Prepare to share examples of how you've identified opportunities in previous roles. Discuss how you translated clinical data into actionable insights for customers. This will highlight your ability to deliver value through insight-led conversations, which is key for this position.
✨Be Organised
Bring along any relevant documents, such as your territory plans or sales forecasts, to showcase your organisational skills. Being able to discuss your planning process will reassure the interviewer that you can manage accounts effectively and ensure a smooth experience for stakeholders.